About The Position

The Sr. Program Manager is responsible for fostering and maintaining strategic, long-term partnerships with select key Clients by ensuring continued successful execution to meet their clinical and commercial needs. This individual collaborates closely with the Commercial Key Account Manager and serves as the primary point of contact for management of already established contracts and project/program execution. This position reports to the Director of Drug Product CMC and is part of the Drug Product Program Management department located in Fargo, ND and will be fully onsite.

Requirements

  • B.S. or B.A. required.
  • Advanced degree in scientific field strongly preferred (e.g. molecular biology, biology, biotechnology, biochemistry).
  • Prefer 7+ years of experience in a client-facing role as a project, program, or account manager within the life sciences, with preference for 3+ years in a CDMO environment.
  • Experience managing projects and contracts in a regulated biotechnology, pharmaceutical, or medical device related field required.
  • Strong mRNA and industry understanding.
  • Strong analytical and problem-solving skills, with the ability to forecast risks and implement sustainable solutions.

Responsibilities

  • Oversee the planning, execution, and successful delivery of complex programs and projects across strategic client accounts, ensuring alignment with timelines, budgets, and KPIs.
  • Build and maintain strong, trust-based relationships with clients at all levels, effectively managing conflict and fostering long-term partnerships through proactive communication and collaboration.
  • Serve as the primary liaison for internal project teams, mentoring team members and Associate Project Managers to support their professional growth and ensure high-quality client service.
  • Establish and maintain program governance structures, track project metrics, forecast capacity, and provide regular updates to senior leadership on project status, risks, and opportunities.
  • Contribute to business development efforts by supporting proposal development, contract renewals, and account strategy, while leading initiatives that drive continuous improvement and organizational growth.

Benefits

  • Comprehensive package of benefits including paid time off.
  • Medical/dental/vision insurance.
  • 401(k) to eligible employees.
  • Bonus/incentive pay.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Chemical Manufacturing

Education Level

Bachelor's degree

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