About The Position

This role supports Learning & Development by providing senior-level business support including management systems, project & program level sustainment and health and oversees day-to-day business processes and quality standards. The role coordinates cross-functional teams to deliver new or upgraded content and learning programs while managing program risks and changes. Success is measured by timely program delivery, and stakeholder satisfaction. The work impacts the organization by enabling efficient program execution and maintaining standards that meet regulatory and company requirements.

Requirements

  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
  • Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required)
  • 4-7 years - Experience in organizational programs, project management or related area.
  • 2-4 years - Supervisory or program management experience.
  • Program Management (Required)
  • Budget Management (Required)
  • Analytics (Required)
  • Communication (Required)
  • Microsoft Project (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice To Haves

  • Learning & Development knowledge/experience (Strongly Preferred)
  • Instructional Design knowledge or experience (Strongly Preferred)
  • ADDIE (Strongly Preferred)

Responsibilities

  • Develop project plans and schedules with to ensure timely program delivery
  • Implement process controls to maintain department compliance with corporate and regulatory standards
  • Acting as liaison between management and external/internal partners
  • Create and lead project and cross-functional teams, providing project updates and status reports to stakeholders
  • Manage program changes and risks by evaluating impacts and promoting best practices for continuous improvement
  • Also responsible for other duties/projects as assigned by business management as needed

Benefits

  • employees get the same big love we give our customers
  • competitive base salary and compensation package
  • Total Rewards
  • multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
  • mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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