Sr. Program Manager, Fleet, Global Fleet & Products

Amazon • Fresno, CA

429d • $104,100 - $185,000

About The Position

The Sr. Program Manager for the Global Fleet and Products organization at Amazon is responsible for managing and enhancing the Last Mile Fleet. This role focuses on ensuring vehicle safety and operational readiness while leading strategic and cross-functional projects that significantly impact multiple organizations. The position requires a strong emphasis on performance metrics and collaboration with various stakeholders to achieve business objectives.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Responsibilities

• Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations.
• Work autonomously to understand business problems, automation limitations, scaling factors, and leadership decisions.
• Measure and manage performance to daily metrics as a Subject Matter Expert (SME) responsible for Delivery Station Fleets.
• Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to achieve business goals.
• Engage Operations and DSP teams on standard work and best practices.
• Maintain accountability to Fleet standards with in-station presence, audits, and coaching.
• Synchronize with third-party companies to ensure Best in Class service is provided to the Amazon Fleet.

Benefits

• Comprehensive medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Master's degree