Sr. Program Manager - Enterprise Technology Transformation

RS and H-posted about 1 month ago

Full-time • Manager

Jacksonville, FL

1,001-5,000 employees

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This position will lead large-scale enterprise-wide business and technology transformation initiatives, enabling sustainable growth and alignment with the firm's strategic goals. This position is responsible for overseeing a portfolio of complex and multi-phase programs, including BPM (Business Process Mapping), ERP, HCM, CRM, and FP&A systems. This position spearheads business process management, enterprise platforms, program governance, and stakeholder management, with a proven ability to drive cross-functional alignment and deliver measurable business outcomes. This position has direct and regular interactions with leaders across the firm, including executive leadership, demonstrating strong relationship-building skills, stakeholder engagement and collaboration, a customer-focused mindset, and the ability to influence at all levels of the firm.

Leads the planning, execution, and delivery of enterprise technology transformation programs across multiple business domains.
Manages a portfolio of projects, ensuring alignment with strategic goals, timelines, budgets, and quality standards.
Serves as the primary liaison between project teams and the executive steering committee, providing clear, concise, and timely updates on program status, risks, and mitigation strategies.
Collaborates with various leaders across the firm to define program scope, objectives, and success metrics.
Establishes and maintains program governance structures, including steering committees, change control boards, and risk management frameworks.
Guides and mentors project managers and cross-functional teams, fostering a culture of accountability and continuous improvement.
Incorporates business process reengineering efforts to optimize operational efficiency and technology adoption.
Ensures compliance with internal controls, security policies, and regulatory requirements throughout the program lifecycle.
Performs all other duties as assigned.

Typically requires a bachelor's degree in Information Technology, Business Administration, Engineering, or related field.
Typically requires a minimum of 15 years of experience leading large-scale business and digital transformation.
PMP (Project Management Professional)
Proven experience and success managing programs involving ERP/Project Operations, HCM, CRM, and FP&A systems, preferably in the AEC industry.
Possess a strong understanding of business process transformation and organizational change management principles. In addition, proven ability to manage multiple projects simultaneously and deliver results in a fast-paced, dynamic environment.
Strong proficiency in project portfolio management tools (e.g., Smartsheet, MS Project, Jira, or similar).
Must be comfortable navigating ambiguity and driving clarity in complex environments. Possess excellent verbal and written communication skills, as well as strong leadership and interpersonal skills. Strong attention to detail and ability to manage a diverse workload with shifting priorities.. Also requires the ability to take initiative, follow through, and maintain confidentiality.

Experience working within or leading a Project Management Office (PMO) is highly desirable.
Additional certifications such as Agile and Prosci are strongly preferred.
Master's degree in Information Technology, Business Administration, Engineering, or related field.
AEC, professional services or project-based organization industry experience, to include System Integrators (SI), software platform partners and business partners in the markets we serve.

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Sr. Program Manager - Enterprise Technology Transformation

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