Sr. Program Manager – Enterprise Technology Transformation

RS&H Talent Acquisition-posted 5 days ago
Full-time • Manager
Jacksonville, FL
1,001-5,000 employees
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This position will lead large-scale enterprise-wide business and technology transformation initiatives, enabling sustainable growth and alignment with the firm’s strategic goals. This position is responsible for overseeing a portfolio of complex and multi-phase programs, including BPM (Business Process Mapping), ERP, HCM, CRM, and FP&A systems. This position spearheads business process management, enterprise platforms, program governance, and stakeholder management, with a proven ability to drive cross-functional alignment and deliver measurable business outcomes. This position has direct and regular interactions with leaders across the firm, including executive leadership, demonstrating strong relationship-building skills, stakeholder engagement and collaboration, a customer-focused mindset, and the ability to influence at all levels of the firm.

  • Leads the planning, execution, and delivery of enterprise technology transformation programs across multiple business domains.
  • Manages a portfolio of projects, ensuring alignment with strategic goals, timelines, budgets, and quality standards.
  • Serves as the primary liaison between project teams and the executive steering committee, providing clear, concise, and timely updates on program status, risks, and mitigation strategies.
  • Collaborates with various leaders across the firm to define program scope, objectives, and success metrics.
  • Establishes and maintains program governance structures, including steering committees, change control boards, and risk management frameworks.
  • Guides and mentors project managers and cross-functional teams, fostering a culture of accountability and continuous improvement.
  • Incorporates business process reengineering efforts to optimize operational efficiency and technology adoption.
  • Ensures compliance with internal controls, security policies, and regulatory requirements throughout the program lifecycle.
  • Performs all other duties as assigned.
  • Typically requires a bachelor’s degree in Information Technology, Business Administration, Engineering, or related field.
  • Typically requires a minimum of 15 years of experience leading large-scale business and digital transformation.
  • PMP (Project Management Professional)
  • Proven experience and success managing programs involving ERP/Project Operations, HCM, CRM, and FP&A systems, preferably in the AEC industry.
  • Possess a strong understanding of business process transformation and organizational change management principles.
  • In addition, proven ability to manage multiple projects simultaneously and deliver results in a fast-paced, dynamic environment.
  • Strong proficiency in project portfolio management tools (e.g., Smartsheet, MS Project, Jira, or similar).
  • Must be comfortable navigating ambiguity and driving clarity in complex environments.
  • Possess excellent verbal and written communication skills, as well as strong leadership and interpersonal skills.
  • Strong attention to detail and ability to manage a diverse workload with shifting priorities.
  • Also requires the ability to take initiative, follow through, and maintain confidentiality.
  • Experience working within or leading a Project Management Office (PMO) is highly desirable.
  • Additional certifications such as Agile and Prosci are strongly preferred.
  • Master’s degree in Information Technology, Business Administration, Engineering, or related field.
  • AEC, professional services or project-based organization industry experience, to include System Integrators (SI), software platform partners and business partners in the markets we serve.
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