Sr Program Manager (Digital) (onsite)

Fresh Consulting-posted 9 months ago
$125,000 - $160,000/Yr
Full-time • Senior
Bellevue, WA
Professional, Scientific, and Technical Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Fresh Consulting is a design-led, software and hardware development company, offering end-to-end technology services to help companies innovate. We bring together amazing UX designers, sophisticated developers, digital strategists, and top-notch engineers to help companies create fresh experiences that connect humans, systems, and machines. We're growing and need someone to help us continue to manage the delivery of high-quality work in a fast-paced environment.

  • Oversee the management of large-scale programs, guiding other project managers and team leads to deliver success
  • Manage the complete lifecycle of a program or project ensuring it completes on-scope, on-time and on-budget
  • Ensure project scope expectations, goals and objectives are clear, and internal and external stakeholders are in alignment at the outset of a project
  • Establish clear roles and responsibilities for internal and client stakeholders to ensure accountability and alignment of work tasks; address responsibility gaps as they arise
  • Implement effective escalation processes to ensure high-quality delivery, address concerns, remove obstacles, and provide transparent and productive communication
  • Establish clear and enforceable governance and change order processes with clients
  • Define, create and manage detailed project plans and scrum cycles, promoting efficiency and team velocity, and monitoring performance via tools and proven techniques
  • Establish strong relationships with clients and key stakeholders across the organization to ensure alignment, and agreement; understand and advocate for client needs
  • Collaborate with team leads to determine solutions to mitigate risks and resolve issues, communicate blockers and actions needed from clients; seek broader leadership input as needed
  • Communicate executive-level summaries to internal and external leadership to gain buy-in, support and approval for critical issues
  • Drive communications with our internally and externally via weekly status meetings to report on progress, key milestone reviews and ad-hoc meetings and escalations as needed
  • Lead meetings with clients and internal teams, establishing and communicating clear agendas and facilitating conversations to achieve objectives and reach decisions; summarize and track action items
  • Ensure delivery aligns with goals, objectives, and client expectations, equipping teams for success; seek opportunities for improvement to generate project efficiencies and increase velocity
  • Review client feedback and partner with project leads to provide clear guidance to teams for implementation
  • Create and distribute weekly project status reports to document the overall health of ongoing programs and projects, including progress on budget, scope changes, risks and mitigation plans, and decisions logs
  • Partner with the Business Development team and other leaders to enhance and further client relationships and overall account strategy
  • Participate in pursuits creating accurate estimates for proposals, renewals, extensions, and change requests, ensuring clearly articulated scope and assumptions
  • Draft SOWs and change requests and partner with BD and other leaders to ensure scope, assumptions, and terms are clearly articulated
  • Manage and mentor other project managers within the context of large-scale programs
  • Contribute to and advance the use of project management best practices, methodologies, and tools in collaboration with other PMs
  • Maintain up-to-date and accurate resource bookings for financial forecasting
  • Proven ability to successfully lead large, complex programs and project management teams that deliver solutions on schedule, within budget constraints, and scope while achieving objectives for the program
  • Experience managing and interacting with creative and UX designers, technology practitioners, and software developers
  • Proven understanding and application of best practices in project management
  • Proven experience with waterfall, agile and hybrid methodologies, including writing user stories and acceptance criteria
  • Understanding of digital product development processes, including research, UX design and software development
  • Strong financial acumen with project budget and progress tracking
  • Organized and resourceful with great time management skills
  • Excellent written and verbal communication skills
  • Outstanding interpersonal skills with the ability to motivate individuals and teams
  • Strong conflict resolution skills
  • Calm under pressure
  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities
  • Track record of excellent follow through and accountability
  • Experience working with a range of online project management tools or software
  • Professional certifications with education from a PMI accredited organization
  • Base salary hiring range for this position is $125,000 to $160,000
  • Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service