Sr. Program Manager - CVC

Chewy-posted about 1 year ago
Full-time • Senior
Mount Juliet, TN
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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Chewy is seeking a Sr. Program Manager to represent the Chewy Vet Care (CVC) territory, focusing on implementing Environmental Health & Safety (EHS) policies and ensuring compliance with health and safety regulations. The role emphasizes continuous improvement in safety practices, effective communication, and collaboration with operational leaders to foster a safe working environment for team members.

  • Serve as the designated CVC EHS representative for an assigned territory, coordinating and implementing all areas of the Chewy EHS Program as directed by the EHS Associate Director.
  • Provide guidance and oversight to ensure compliance with all applicable Chewy EHS policies.
  • Measure the assigned territory and sites' performance against published requirements in EHS policies and identify improvement plans for the site to close all identified gaps.
  • Ensure EHS recordkeeping and data integrity and provide operations with accurate reporting metrics to support business EHS initiatives.
  • Deliver projects on time to a high standard with operations.
  • Analyze EHS metrics to identify trends to justify allocating appropriate resources to areas with the highest safety risk.
  • Analyze EHS Audit results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other CVCs.
  • Ensure clinic leadership and Team Members are trained and knowledgeable of their responsibilities under each policy.
  • Provide training and education programs to staff members on EHS standard processes, emergency response, and proper handling of hazardous materials handling, and infection control.
  • Partner with sites and Workers' Compensation to ensure accurate incident management system recordkeeping and compliance with OSHA reporting standards.
  • Audit the quality, delivery, and effectiveness of all required EHS training.
  • Ensure the development of our EHS talent while challenging their thinking to be constantly at the front of professional practice.
  • Review the effectiveness of deployed EHS tools, so they are simplified for use and are adding new value.
  • Partner with cross-functional collaborators to assess the impact of new processes on safety and the environment.
  • Ability to travel up to 50-75% of the time.
  • 10+ years of growing responsibilities in EHS, safety and/or environmental programs.
  • Bachelor's degree, or 3+ years of Chewy EHS experience.
  • Proven experience as an EHS professional, preferably in a veterinary clinic or healthcare setting with multi-site responsibilities.
  • Track record of effectively leading an operation comprising both salaried and hourly staff.
  • Knowledge of OSHA regulations specifically 29 CFR 1910.
  • In-depth knowledge of relevant regulations and standards, such as CDC, EPA and AAHA guidelines.
  • Experience implementing lean principles and process improvement in an operational environment.
  • Experience in a fast-paced, dynamic organization.
  • Excellent written and verbal communication skills, including comfort in working with senior collaborators.
  • Ability to develop and implement department goals and strategies.
  • Strong analytical skills with demonstrated problem-solving ability.
  • Strong people leader with 3-5 years of experience developing a diverse and dispersed team of health and safety professionals required.
  • Strong oral and written communication skills, being able to connect with internal collaborators and executive leadership.
  • Highly collaborative teammate who can build strong relationships with internal and external collaborators, including third-party vendors.
  • Experience interacting and driving partnerships with emergency agencies, regulatory authorities, and government officials at multiple levels required.
  • Capable of delivering high-quality work and data-driven initiatives on time with the ability to manage multiple projects or programs simultaneously.
  • Ability to be flexible, work through ambiguity, and succeed in a fast-paced environment while having the foresight to build mechanisms and develop strategies.
  • Willing to learn new skills and implement new technologies across Chewy.
  • Experience with Intelex, Avetta, Smartsheet, Safety Management Systems, Tableau, ServiceNow, Microsoft Office, or other similar workspace software.
  • Master's degree in EHS, Safety Management, Environmental Sciences, or related field.
  • Certified Safety Professional (CSP) or equivalent.
  • Familiarity with or professional experience in veterinary clinic operations, animal handling protocols, and zoonotic disease prevention.
  • Competitive salary and equity positions
  • Comprehensive benefits package, including medical, dental, and vision
  • 401k with company matching
  • Team member discounts and perks
  • Collaborative and dynamic work environment
  • Opportunities for professional growth and development
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