Sr. Program Manager - Corporate IT

Visa-posted 10 days ago
Full-time • Mid Level
Hybrid • Foster City, CA
5,001-10,000 employees
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As a Senior Program Manager focused on end-user technology, you will lead strategic initiatives that enhance the digital workplace experience for Visa employees globally. You will manage programs that deliver scalable, secure, and user-centric technology solutions—ranging from device provisioning and collaboration tools to network access and workspace technology.

  • Drive delivery of large-scale programs that improve end-user technology, including hardware refreshes, software rollouts, and workspace infrastructure upgrades.
  • Collaborate with IT, Facilities, Security, and business stakeholders to define program objectives, success criteria, and timelines.
  • Ensure risks related to user experience, device compatibility, and network performance are identified and mitigated.
  • Lead planning and execution phases, resolving issues related to device deployment, connectivity, and AV capabilities.
  • Maintain transparency with senior stakeholders on program status, risks, and budget implications.
  • Anticipate and address challenges in user adoption, support models, and service continuity.
  • Manage relationships with internal teams and external vendors, ensuring alignment on technical requirements and service levels.
  • Coordinate across departments to ensure seamless integration of end-user technologies with Visa’s broader IT ecosystem.
  • Provide escalation support and guidance to project teams and stakeholders.
  • Champion continuous improvement in end-user technology delivery practices, contributing to process enhancements and standardization.
  • 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
  • Proven experience in technical project management, including delivery of large, complex projects with distributed teams.
  • Strong background in end user technology such as new office technology fitouts, audio visual implementations and software development.
  • Proficiency in both agile and waterfall methodologies.
  • Strong stakeholder management skills, with experience engaging executives and external partners.
  • Excellent communication, leadership and problem-solving abilities.
  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Medical
  • Dental
  • Vision
  • 401 (k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
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