Sr. Program Manager (Centers for Medicare & Medicaid Services)

Pluribus Digital•Arlington, VA

7d•$150,000 - $185,000

About The Position

Join us and do work that matters: use your skills to improve how your government serves the public! Pluribus Digital partners with our government customers to design, develop, and deliver useful and impactful digital products. We are a hands-on digital services consultancy – part technologists, part change agents, and all heart. We employ modern best practices in all that we do as we work to solve problems in public health, financial industry regulation, granting citizenship and asylum, and identity and access management. We are seeking an experienced Senior Program Manager to lead a high-impact program within the Centers for Medicare & Medicaid Services (CMS). In this role, you will oversee a large, multi-team effort focused on building and maintaining critical data collection systems supporting Medicare program needs. You will manage a program of 20–30 cross-functional team members, drive execution across interconnected projects, and serve as a visible, trusted partner to federal stakeholders. If you are motivated by meaningful work, complex data challenges, and the opportunity to influence large-scale healthcare delivery at the national level, this role offers both immediate impact and long-term growth.

Requirements

Must be able to obtain and maintain a Public Trust Clearance.
8+ years of experience managing large-scale programs or contracts of comparable scope within HHS / CMS .
Extensive knowledge of CMS contract requirements, SDLC methodologies, and/or CMS IT infrastructure frameworks.
Strong understanding of federal healthcare information management, including Medicare/Medicaid provider and beneficiary data workflows.
Experience overseeing automated data collection systems and working with large healthcare datasets or data lake ecosystems.
Demonstrated success leading multi-team programs (20–30 staff) across complex digital or data-focused initiatives.
Exceptional written and verbal communication skills, with experience presenting to senior federal stakeholders.

Nice To Haves

Hands-on experience with CMS fee-for-service data (Part B, Part E, or similar programs).
Prior involvement in federal development contracts involving large data ingestion, modernization, or analytical platforms.
Ability to operate effectively in a rapidly evolving environment with shifting priorities and emerging CMS data needs.
Strong client-facing presence with the ability to build trust, resolve issues, and advocate for program needs.
Experience guiding teams through multi-month onboarding, staffing transitions, or program ramp-up phases.

Responsibilities

Program Leadership & Execution Lead program strategy, execution, and delivery across a portfolio of inter-connected projects supporting CMS data collection and modernization.
Directly manage 20–30 staff across 2–3 teams, ensuring coordination, performance, and seamless collaboration.
Implement best practices aligned with the U.S. Digital Service Playbook, CMS SDLC methodologies, and modern agile approaches.
Project & Operational Oversight Develop, manage, and monitor program schedules, milestones, budgets, and dependencies.
Oversee resource planning, change management, and risk mitigation strategies to ensure program success.
Guide project startup and transition phases (first 30–60 days), establishing workflows, onboarding teams, and building client trust.
Stakeholder & Client Management Serve as the primary customer-facing representative for CMS leadership, fostering transparent communication and strong partnership.
Prepare and present reports, briefings, and program updates to government executives, including OCIO leadership.
Ensure vendor alignment and coordination of system development and support activities.
Data System Oversight Partner with data and engineering leads on system design and enhancements for automated data collection, ingestion, and synthesis.
Support initiatives involving Medicare fee-for-service datasets, including Part B and/or Part E data environments.
Maintain a high-level understanding of technical, functional, and analytical workflows to ensure alignment across teams.
Team Development & Culture Promote cross-training, knowledge sharing, and staff development to ensure coverage across roles.
Participate in recruiting, interviewing, and evaluating talent to build high-performing CMS delivery teams.
Model a collaborative, proactive, and forward-looking leadership approach in a flat organizational structure.