Sr Program Manager, AgentiX, Agent Studio

Amazon • Detroit, MI

10d

About The Position

We are seeking a high-ownership, systems-oriented Sr Program Manager to drive
cross-functional execution for Agent Studio, a flagship initiative within
Selling Partner Services to enable a digital workforce for sellers. This role
sits at the intersection of Product, Engineering, Science, UX, Trust, and
Partner teams.

You will own large-scale, ambiguous programs that shape how Agent Studio
primitives are built, validated, and scaled. You will bring structure to
emerging problem spaces, establish operating mechanisms, and ensure alignment
across multiple orgs and VP-level stakeholders.

This role is ideal for someone who thrives in frontier domains (AI/agents), can
separate signal from noise, and drives clarity in environments where the “right
answer” is not yet known.

Requirements

• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience producing executive-level written materials and presenting to executive audiences

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Program Strategy & Structuring Ambiguity Translate product vision (e.g., multi-agent architecture, progressive autonomy, trust primitives) into executable program plans.
• Define workstreams across primitives (evaluation, logging, guardrails, identity, orchestration, memory).
• Build phased rollout strategies (pilot → GA → scaled adoption).
• Identify cross-team dependencies and proactively mitigate risk.
• Cross-Functional Execution Drive alignment across Product, Engineering, Science, UX, and external partner teams.
• Create durable mechanisms (e.g., review docs, risk trackers).
• Lead weekly/monthly operating reviews and ensure executive-ready updates.
• Coordinate launches of agents and platform capabilities.
• Trust, Evaluation & Readiness Partner with Trust, Legal, and Risk to define guardrails for agent autonomy.
• Drive definition of evaluation frameworks for agent performance and safety.
• Ensure that customer-facing capabilities are aligned with real technical readiness (no over-promising).
• Pilot & Adoption Management Stand up structured pilot programs.
• Define success metrics beyond engagement.
• Synthesize qualitative + quantitative feedback into roadmap recommendations.
• Executive Communication Prepare VP/S-Team level updates on program status, risks, and trade-offs.
• Frame decisions clearly (options, implications, data gaps).
• Anticipate narrative risks (e.g., expectation-setting around AI capabilities).

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level