Sr. Program Director, Extended Learning - Sulphur Springs Community School YMCA

Tampa Metropolitan Area YMCA•Tampa, FL

60d

About The Position

Under the direct supervision of the Community School Operations Director, the Extended Learning Senior Program Director will provide direct leadership and oversight to programs including afterschool and camp, partner programs, and general Y programs within the Community School while consistently anticipating and exceeding expectations. The senior program director will be responsible for delivering youth development services as outlined by the Community School Director to include organization-wide standards and consistencies throughout all programs. The Senior Program Director will provide supervision to multiple department staff teams driving superior program quality, meeting program enrollments, and enhancing participant experience specifically in the area of achievement, relationships and belonging. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth. This position is a senior member of the Sulphur Springs YMCA senior leadership program team. The Senior Program Director requires strong skills in hiring, staffing, scheduling, quality execution, budget management, relationship management and programming at the director and above level. They are excellent coaches, responsible leaders who are able to interface with all levels of an organization. Day to day operations include relationship management with school staff and community partners, coaching associates toward successful programming and collaborating on decisions for new program development. The Senior Program Director is responsible updating budget, documenting and forecasting whenever required and occasional invoicing and partnering with external vendors as needed. The Senior Program Director creates an environment where Program directors and associates are able to optimize all associate talent on his/her team, conduct mock audits and skills practice sessions, share best practices with other regional Senior Program Directors and handle any family or associate escalations that may occur. Direct reports will include YMCA Program Director K-3rd grade, Program Coordinator 4th-8th grade, the Academic and Behavior Coordinator and Y Reads Coordinator.

Requirements

BA/BS in youth related field (Early Childhood Education, Elementary Education), business/operational management or related field or equivalent experience preferred.
Florida Director's Credential preferred. Completion required within 60-days of hire.
Minimum of five years of experience in camp, afterschool, or similar youth related programs with at least two years of supervisory and payroll management experience required. Prior sports management experience also preferred.
Proven results in increasing program quality and growth.
Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants.
Exceptional relationship management experience and capacity to develop effective working relationships with people from a variety of different ethnic, socioeconomic, educational, religious, sexual and generational backgrounds.
Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results.
Demonstrated ability to multi-task and adapt to changing contexts and priorities.
Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology.
Must be able to work flexible hours including evenings, weekends, and holidays as needed.
Must obtain within 30 days of employment and then maintain current certifications in CPR, First Aid, AED and Oxygen Administration.
Maintain other required certifications as stated in the training matrix.

Nice To Haves

Florida Director's Credential preferred.
Prior sports management experience also preferred.

Responsibilities

Coordinate the development and implementation of the After School, Camp and Partner programs.
Coordinate academic, cultural and recreational programming.
Maintain sign-in logs and participant files with all required paperwork.
Oversee facility management including custodial, safety, classroom, security and transportation.
Submit all required documents on a timely basis including attendance, grant metrics, snack counts, etc.
Establish and maintain partnership/communication with community based organizations, school staff and other collaborators.
Coordinate evaluation process, including surveys of students, parents and staff.
Facilitate regular after school meetings and professional development (in coordination with the YMCA Program Director).
Assist with general clerical office tasks as needed.
Maintain files and records as required; maintain program statistics and prepare reports.
Recruit and coordinate volunteers to assist in out of school time programming.
Participate in program assessment and quality improvement process.
Partners key program leaders to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise.
Provides direct supervision to all direct reports and ensures their professional development and success.
Conducts 1-1s at least every other week with each Program Director; documents agenda and feedback, collaborates on performance and site improvement plans, strategic hiring.
Supervises and leads program teams to create and maintain meaningful and impactful relationships with the families, school administration and staff, and community leaders and members.
Manages staff schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times.
Ensures compliance with all federal, state, county and schoolboard laws and regulations related to payroll, licensing, child labor laws, etc.
Partners with Human Resources regarding performance management and by effectively communicating interdepartmental changes, training requirements and ensuring adherence to Y program best practices.
Completes all job related, supervisory and other trainings as required.
Manages the program budget to/within revenue and expense targets.
Effectively manage budgets and payroll.
Prepares and updates program revenue and expense forecasts to budget as needed.
Ensures reporting is updated and provided to grant manager in a timely manner to ensure accuracy of all spending in the programs.
Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
Ensures all program staff are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
Accountable for ensuring audit compliance and high level of quality programming and safety.
Maintain proper records, including staff member certifications, staff member meetings, and trainings.
Schedules staff members and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.
Monitors programming to adhere to all state, local and YMCA health & safety regulations.
Assists in all other areas as assigned.