Sr. Program Coordinator (Admissions Coordinator)

University of Miami • Miami, FL

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About The Position

The University of Miami/UHealth Department Medical Student Education has an exciting opportunity for a full-time Sr. Program Coordinator to work in Miami, FL. The Senior Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets.

Requirements

• High school diploma or equivalent.
• Minimum 3 years of relevant experience.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).

Nice To Haves

• Experience with Client Relationship Management (CRM) systems.
• Proficiency in Microsoft Excel and data management.

Responsibilities

• Works closely with students to continuously evaluate their learning experience and improve quality and value of the program.
• Registers students for courses using University procedures and systems.
• Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students.
• Develops strategic partnerships with external entities and organizations.
• Creates monthly budget reports to ensure operations are within plan.
• Assists with database maintenance and enrollment management.
• Ensures administrative processes and associated forms for instructor services are completed in a timely manner.
• Responds to various instructor requests and telephone, email, and internet submissions for all programs.
• Prepares faculty payroll for the program.
• Plans and participates in open houses for the department.
• Provides general support for the day-to-day operations in the Admissions Office.
• Assists with the development, organization, and execution of Admissions programs to achieve its mission, goals, and objectives.
• Develops knowledge of admissions policies and provides exceptional customer service via telephone, e-mail, and on-campus visits as needed.
• Manages relationships with prospective students including answering application questions while adhering to FERPA.
• Provides administrative support to the Associate Dean of Admissions in the recruitment, onboarding, and training of a diverse admission committee.
• Supports the scheduling of interviews for an average of 700 applicants and 100+/- faculty members of the admissions committee.
• Facilitates scheduled interviews using multiple video conferencing and scheduling platforms.
• Attends the admissions committee meetings and supports with meeting recordings/meetings and communications as needed.
• Assists with annual marketing, recruitment, and retention strategies.
• Assists with planning, coordinating, and executing Second Look Events and Campus Tours.
• Supports Manager of Admissions with annual review of marketing and communications.
• Assists the Enrollment Management Leadership team with data retrieval and analysis.
• Collaborates with CaneLink IT specialist and MED IT programmer to ensure their systems are ready to receive new applications.
• Works with the Director of Enrollment Management to recommend areas of improvement user platforms and implement innovative solutions.
• Develops expertise in application management system to provide support and training to Admissions Committee.
• Assists with training Admissions Committee members on system upgrades and processes.

Benefits

• Competitive salaries.
• Comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees