eBay-posted 2 days ago
Full-time • Mid Level
San Jose, CA

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and role: At eBay, we’re reimagining commerce through innovation and connection. eBay Live is our interactive, real-time shopping experience — combining live video, community engagement, and marketplace trust to help buyers and sellers connect in powerful new ways. We’re building a data-driven platform that learns from every interaction, fuels personalization, and ensures seamless performance at scale. To accelerate this vision, we’re looking for a Senior Product Manager to lead the telemetry and instrumentation strategy for eBay Live. As the Senior Product Manager for eBay Live Telemetry Instrumentation, you’ll define the vision and roadmap for how data is captured, structured, and activated across eBay Live. You’ll build the telemetry systems that help us understand user journeys, power personalization, enhance discoverability, and ensure platform stability. You’ll partner deeply with engineering, data science, and analytics teams — not just to define what to measure, but how to measure it. You will provide technical specifications and implementation requirements that enable engineering teams to build accurate, scalable, and consistent instrumentation.

  • Launch a unified telemetry framework across eBay Live platforms (web, iOS, Android).
  • Deliver technical instrumentation specifications for multiple new feature launches.
  • Build and validate data signals for user journeys, personalization, and discoverability.
  • Deploy real-time monitoring dashboards to track engagement, stability, and performance.
  • Enable every Live team to make confident, data-informed product decisions.
  • Own the telemetry strategy for eBay Live across mobile, web, and backend systems.
  • Own the data governance strategy, ensuring compliance with company requirements with respect to data archiving and deletion.
  • Define detailed technical specifications and requirements for engineering teams to implement telemetry events, logging, and metrics.
  • Design and prioritize data signals that reveal user journeys and drive insights into engagement, retention, and conversion.
  • Power personalization and discoverability by ensuring behavioral signals fuel recommendations and live-stream discovery systems.
  • Monitor platform performance by defining metrics for latency, page speed, error rates, and stability across Live experiences.
  • 6+ years of product management experience, with a focus on telemetry, analytics, or data platform products.
  • Bachelor’s degree in Computer Science, Engineering, Data Science, or related field (MBA or advanced degree a plus).
  • Proven success defining event-based instrumentation frameworks and partnering with engineering on implementation.
  • Strong technical background with working knowledge of data pipelines, SDKs, APIs, and observability systems (e.g., Amplitude, Datadog, Snowflake, Databricks, Grafana).
  • Experience designing telemetry to support personalization, recommendations, or content discovery systems.
  • Ability to translate business and analytical needs into clear, technical instrumentation requirements.
  • Excellent communication, collaboration, and stakeholder management skills.
  • The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
  • Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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