Sr. Product Manager (UX) - Smart Buildings

RealPage, Inc. • Richardson, TX

19d • Remote

About The Position

As a UX Product Designer at RealPage, you are at the front-line of product development in representing our customers and end-users and living our design-centered methodology. You will represent Design in all steps of the product development lifecycle and provide heavy guidance especially in the discovery and design phases. You work in close partnership with product and engineering to define and deliver the work.

Requirements

• Product management experience working on mobile apps or web-based products
• Own & execute product roadmap for specific modules/features "Acts as Product Owner for the Scrum team"
• Assist in reviewing and analyzing customer needs to identify solutions
• Breakdown of epics and/or features into stories and acceptance criteria
• Product Demos experience (internal or external, as needed)
• Analyze, triage and troubleshoot maintenance issues
• Strong execution/operationally-minded
• Strong problem solving, analytical and conceptual thinking skills
• Ability to demonstrate product capabilities to a varied audience
• Experience with at least one user interface design tool.
• Experience with SAFe Agile and Scrum
• Master storyteller and story mapper
• Analytical and decisive; balance technical innovation, technical debt, ongoing suppor
• Knowledge of SDLC and agile software delivery
• Proven ability to support enterprise applications with large initiatives and managing complex requirement and dependencies
• Effective Communication Skills to include but not limited to.

Nice To Haves

• Experience with B2B2C, SaaS solution, and/or integration platforms
• Familiarity or exposure to AI concepts
• Familiar with: AzureDevOps, Confluence, SAFe Agile or basic Scrum Agile experience
• Industry relevant knowledge is a plus (Multifamily, Self-storage, or Senior Housing, Real Estate, etc.)

Responsibilities

• Use personas and a narrative to story-tell the problem to solve and its solution
• Extract requirements from customer pain points
• Conduct user, customer, and SME interviews
• Clearly document knowledge, existing workflows, and pain points gained from user, customer, and SME interviews
• Solve product/user problems utilizing user-centered design thinking
• Document the design solution's workflow and functional specifications for Engineering to build
• Work with PM to align on design solution and assist in discovery efforts with producing discussion guides and conducting SME interviews
• Work with engineers and QA to be able to communicate designed functionality and workflows for ticketing and quality control testing
• Utilize design standards system in designing a solution and work with Design Standards team to provide feedback on design system evolution
• Work with UX researchers in continuous discovery efforts
• Understanding how to establish success metrics to gauge adoption and solution validation

Benefits

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed