Sr. Product Manager - Tech, WWGST - Grocery Robotics and Automation Systems

Amazon • Austin, TX

1d

About The Position

Amazon's Worldwide Grocery Stores Robotics team is looking for an experienced
technology product leader to support the development and integration of advanced
automation technologies. As a Sr. Product Manager – Tech you will assist the
business in determining which business requirements can and should be automated
and how they are then integrated with other business and technical processes.

As a Grocery Automation subject matter expert, you'll partner with operations,
business, and technical teams to research and evaluate automation solutions,
define New Product Introduction (NPI) proof of concepts, and drive
implementation from concept to deployment. Serving as the primary business
liaison, you'll prioritize requirements, navigate trade-offs, and deliver clear
executive communications with strategic decision-making frameworks.

You'll collaborate across dedicated tech teams, partner organizations, UX
design, business intelligence, operations, legal, marketing, and creative
functions to launch innovative solutions that elevate the customer experience.
Success in this role requires a strategic mindset to analyze complex challenges,
orchestrate resources efficiently, and deliver projects that maximize materials,
energy, and workforce optimization while upholding the highest safety and
operational excellence standards.

The team innovates, designs, develops, and integrate automation solutions to
reduce cost and time to serve, while improving customer and employee experience
for our Grocery operations. Our road map focuses on systematically improving
every aspect of the Amazon’s Grocery operations from: associate experience,
safety, costs, storage, throughput capacity, speed, flexibility, scalability,
sustainability, operational performance and reliability. Our team members
possess deep design experience and innovation skill-sets in these technical
areas. We work closely with internal partner teams in all geographies to align
priorities, eliminate duplication or waste. Our solutions are extremely cost
effective, driving Customer value and experience. The team provides oversight
and approvals for project technical feasibility, design and realization.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• 5+ years of technical product or program management experience
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice To Haves

• MBA
• Experience in building and driving adoption of new tools

Responsibilities

• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Research and evaluate potential solutions in the grocery automation space in partnership with the operations and tech team, define the requirements and roadmap for the NPI and for Proof of concept (POC), and drive implementation of the proposed solution.
• Manage large, complex technology initiatives especially robotics initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.
• Accountable for the overall strategy of a large program. Successfully manage all stages from concept to delivery.
• Develop programs that meet challenging business goals and/or shows measurable improvements in efficiency or experience for customers, employees/engineers, or business area.
• Understand the architecture of the systems you work with (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements).
• Influence team technical priorities and business strategy through data-driven contributions.
• Communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs. Foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus).
• Partner with customers, stakeholders, and engineering teams.
• Define clear goals and objectives. Drive crisp decisions in your program area about what projects move forward and in what priority order.
• Proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.
• Travel up to 25%.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level