Sr. Product Manager, Seller Risk Mgmt

eBay•Austin, TX

11h

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team The Seller Risk Product team’s vision is to ensure eBay remains a trusted marketplace for our customers by building advanced risk management capabilities and intuitive experiences that enable legitimate sellers to grow their businesses, while proactively preventing fraudulent and abusive behavior. We are seeking a Senior Product Manager to help define and implement the product strategy for Seller Risk management. You will drive initiatives end-to-end, from customer discovery to launch, working cross-functionally with engineering, analytics, design, marketing, research, communications, policy, legal, finance, and other partner teams.

Requirements

5+ years of validated experience building products, deep expertise in customer focused product management and product development lifecycle. Experience with risk or trust management on online marketplaces and eCommerce platforms preferred.
Bachelor's degree or equivalent experience in Engineering or Business management.
Technical depth and validated experience with building engaging, customer-focused end-to-end UX experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps, and solutions
Experience handling multiple complex, multi-phase strategic products in parallel with the ability to lead matrixed teams in a global context to successful delivery and excellence.
Consistent track record and in-market examples of defining a strategic vision for a new and innovative portfolio of products that drove significant impact for millions of end users at a global scale

Responsibilities

Build Product Strategy & Vision - You will be responsible for the full vision and end-to-end execution of key product solutions for our customers; develop and effectively champion a data-driven and market-informed product strategy that aligns to our eBay corporate strategy and delivers tangible outcomes for our Sellers and the eBay business
Demonstrate a steadfast focus on listening to our end-users and foster their voice into the customer-centric design process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvement.
Break Down Silos & Enable Tight-knit Collaboration - Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment. Primary teams this role partners with outside of the Seller Experience team include global markets, analytics, design, structured data, and our focused categories
Build risk capabilities needed across eBay, eBay Live and its subsidiaries