Sr. Product Manager, North America Languages Experience

Amazon • Seattle, WA

1d

About The Position

At Amazon, we're working to be the most customer-centric company on earth. To
get there, we need exceptionally talented, bright, and driven leaders. We're
seeking a dynamic, customer-obsessed Senior Product Manager to own strategic
initiatives that make Amazon's North America stores the preferred shopping
destination for Spanish and French-speaking customers.

Enhancing the shopping experience for customers who prefer Spanish (Amazon.com)
or French (Amazon.ca) is a critical business priority and significant growth
opportunity. This role requires understanding the complete customer journey to
identify engineering and localization gaps across search relevance, product
content, post-purchase support, and more—then driving solutions to address these
pain points. You'll also envision innovative experiences leveraging AI/ML and
generative AI technologies to deliver personalized, culturally relevant shopping
experiences that delight our customers.

The ideal candidate is a proven, well-rounded problem solver who thrives in
fast-paced retail environments. You'll lead both strategically and tactically,
diving deep into business and technical domains to unlock opportunities and
course-correct as needed. Success requires strong analytical skills,
adaptability, and the ability to influence across functional teams and senior
leadership. You must possess the leadership presence and communication skills to
drive meaningful change while working with global business and technology
partners.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner
• Experience owning technology products

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Master's degree or above in Management, Business Administration, Economics, Engineering, or Marketing
• Experience with data and analysis tools including Microsoft Excel and SQL
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
• Fluency in Spanish or French
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

• Effectively work back from the customer to define the ambiguous into meaningful problem statements and solutions
• Build roadmaps that prioritize development based on business impact
• Calculate quantitative value for prioritization and development justification
• Manage the end-to-end development process from problem identification, requirements gathering, solution design, coding, and implementation
• Communicate complex requirements, project status, and tradeoffs, across tech and business stakeholders spanning all organization levels

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level