Sr. Product Manager - Labor Management Systems (LMS)

Stord•Atlanta, GA

About The Position

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. At STORD, we are redefining the "Cloud Supply Chain." To do that, we need to bridge the gap between digital intelligence and physical execution. We are looking for a visionary Product Manager to lead the development and aggressive rollout of our Labor Management System (LMS) Evolution. This isn't a "maintenance" role—it’s a transformation mandate. You will be responsible for: Eliminating the "Dark Data": Moving our DCs from intuitive management to a precision-engineered, data-driven baseline by the end of Q1. Driving 95% Traceability: Architecting the roadmap to capture 95% of all functional DC tasks within our system, hardening our infrastructure to dominate Peak 2026. Converting Data into Margin: Partnering directly with Ops leadership to translate traceability into meaningful labor savings and massive gains in units-per-hour (UPH). Why this role? You will have the rare opportunity to own a high-visibility project from foundational launch to peak-season scale. If you are a builder who thrives on aggressive timelines and wants to see your code directly impact the bottom line of a global logistics leader, this is your seat at the table. We're looking for a passionate, high-energy product manager who can transform warehouse operations into competitive advantages. You'll drive execution for key areas of our Labor Management System (LMS) platform - the operational tracking, planning and forecasting engine driving $10B in annual revenue. What makes this role special: Operational impact at scale: Your product decisions directly influence throughput, accuracy, and efficiency across a rapidly growing fulfillment network Front-row seat to reality: See your features go live in real warehouses within days, not months - immediate feedback from operators using your product every shift Strategic leverage: LMS sits at the heart of Stord's value proposition as its main growth enabler - you're building the foundation that enables a large amount of our saving opportunities Collaborative logistics team: Work alongside talented PMs, designers, and analysts in the logistics product group who deeply understand the domain Leadership partnership: Partner directly with the Head of Product Logistics and Senior PM who own the LMS vision and strategy Impact: Direct line of sight to margin expansion and C-suite visibility. The opportunity: Execute on the product strategy for warehouse technology that empowers operations across Stord's buildings and 3PL network while collaborating with a growing logistics product team that's redefining modern fulfillment software. If you're energized by operational excellence and love turning warehouse challenges into product solutions, this role will challenge and fulfill you.

Requirements

3-5+ years of product management experience with at least 3 year in supply chain, logistics, or operations-heavy products
3+ years working with Labor Management Solutions (LMS) - Manhattan, Blue Yonder, Kronos, etc…
Operations fluency - Deep understanding of warehouse workflows, constraints, and what makes operators successful
Technical collaboration - Ability to work effectively with engineering teams on complex, data-intensive systems
User research skills - Comfortable conducting operator interviews, shadowing warehouse shifts, and translating observations into requirements
Data-driven mindset - Experience using operational metrics to inform product decisions and measure success

Nice To Haves

You've worked in warehouse operations - receiving, picking, packing, or shipping - and understand it firsthand
You have experience with LMS platforms, either as a PM, implementer, or power user
You've built products for multi-tenant or white-label environments
You've worked in fast-paced startup or scale-up environments with rapid iteration cycles
You have a track record of shipping features that measurably improved operational efficiency
You understand omni-channel fulfillment strategies and how LMS can track them
You have done anything with incentives, gamification or labor planning
You've successfully partnered with operations teams to co-create product solutions

Responsibilities

Drive LMS Product Execution: Own delivery of specific LMS capabilities - labor tracking, planning, forecasting
Execute on the product roadmap in partnership with the Head of Product Logistics and Data Analytics team
Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errors
Design workflows optimized warehouse tracking & supporting advanced data capture & analytics
Build capabilities that support engineered labor standards, gamification, incentive and AI enabled Labor Management tools.
Champion the Operator and Drive Operational Excellence: Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunities
Translate operational insights into detailed product tracking requirements that engineering teams can rally behind
Partner with operations, industrial engineering, and continuous improvement teams to identify high-impact features and LMS enhancements
Build empathy across the product organization for associates picking in busy warehouses or processing holiday peak volumes
Ship Features and Measure Impact: Ship features quickly and measure their impact on real operations immediately
Iterate based on operational feedback, performance metrics, and warehouse testing
Balance operational needs with technical complexity - deliver value quickly while building scalable foundations
Use data to validate product decisions and prove operational impact
Define success metrics tied to throughput, accuracy, productivity, and operational efficiency within your domain
Collaborate Across the Logistics Product Group: Work alongside other PMs managing OMS, TMS, WMS & billing, and other products within the logistics group
Partner with designers and analysts to create cohesive fulfillment experiences across products
Coordinate with engineering teams to ensure LMS integrates seamlessly with the broader platform
Contribute to shared product practices and standards across the logistics product group
Support Strategic Planning: Provide operational insights and data to inform the broader LMS strategy and vision
Collaborate with Senior PM and Head of Product Logistics on roadmap prioritization
Track KPIs like units per hour, pick accuracy, putaway velocity, and cycle time
Conduct warehouse testing to validate features before full rollout
Continuously refine workflows based on operational data and associate feedback