Sr. Product Manager Digital Transformation

Visa•Austin, TX

4h•Hybrid

About The Position

VISA is a global leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive. We are driven by our core values of integrity, client-centricity, and innovation, and we are committed to fostering an inclusive and diverse workplace where everyone can contribute and grow. PERC (Payments Ecosystem Risk & Controls) is a Visa organization responsible for identifying, managing, and mitigating risk across the global payments ecosystem. PERC partners with product, technology, and operations teams to design and operate controls, monitoring programs, and platforms that protect the integrity, security, and trust of Visa’s payment networks while enabling scalable and compliant business growth. Essential Functions: As a Senior Product Manager (Individual Contributor) at Visa, you will serve as a key product leader supporting the Payments Ecosystem Risk & Controls (PERC) organization. You will partner closely with business, architecture, and engineering teams to translate complex risk and operational needs into scalable, high‑quality platform solutions.

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Strong understanding of system design and architecture
Proven experience with Agile development methodologies
Excellent verbal and written communication skills
Strong analytical thinking and problem-solving abilities
Ability to work independently and as part of a team in a fast-paced environment
Demonstrated ability to collaborate effectively with cross-functional teams

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Degree in computer science, Engineering, Business, or related field
Must demonstrate longer-term strategic thinking and stay ahead of state-of-the-art curve to keep abreast with what's possible technically, operationally and professionally.
Proven track record of managing and evolving a product portfolio and/or driving product vision and strategy
Ability to collaborate with engineers in developing technical architecture, as well as leading commercial conversations with clients and vendors.
Experience in the payments industry or financial services
Proficiency in using product management tools such as JIRA, Jira Align, and Figma
Experience with UI/UX design and user experience research and testing
Certified SAFe Product Owner
Certified Scrum Product Owner

Responsibilities

Partner with PERC business teams to understand requirements, pain points, and desired outcomes, and translate them into clear, actionable product solutions
Collaborate with Architecture and Engineering on high‑level system and solution design, ensuring shared understanding of implementation requirements across stakeholders
Lead feature grooming and refinement sessions to gather input on functional requirements, designs, dependencies, risks, and potential issues
Decompose feature requirements into detailed functional and non‑functional requirements, including scalability, security, performance, and reliability considerations
Author high‑quality user stories that meet the Definition of Ready for scrum teams
Own and maintain the platform backlog, including prioritization, enhancement intake, and defect management
Facilitate requirement finalization to support efficient platform development and predictable delivery
Support Agile delivery execution by facilitating sprint demos, collecting feedback, and helping maintain a healthy sprint cadence
Partner with engineering teams during User Acceptance Testing (UAT) to validate solutions meet business and technical requirements
Manage operational product responsibilities including access and data request SLAs, user management, and support queue oversight
Communicate releases through release announcements and release notes, ensuring stakeholder awareness and readiness
Create and deliver end‑user training and supporting documentation to drive adoption and effective platform usage
Engage regularly with executives across business and engineering organizations to communicate product vision, progress, and trade-offs
Operate effectively in a global, matrixed environment, collaborating with stakeholders across multiple time zones
Apply and model Visa Leadership Principles, including collaboration, accountability, customer focus, and excellence in execution