Sr Product Manager, Collaboration & Productivity

T-Mobile•Overland Park, WA

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This role sits within T-Mobile’s Collaboration & Productivity (CaP) portfolio and is responsible for evolving and optimizing the enterprise-wide collaboration ecosystem. We're talking a portfolio of ~100 products — Microsoft M365, Webex, Slack, Lucid, Airtable, and more - the digital backbone of how our Un-carrier employees collaborate, create, and deliver. This isn't a "keep the lights on" role. You'll shape how AI transforms the way we work — enabling advanced product features, identifying smarter workflows, and driving the kind of productivity innovations that make a real difference at scale. You'll go toe-to-toe with vendors, advocating for T-Mobile's needs and influencing their roadmaps. You'll embed agility into everything the team does — owning the backlog in JIRA, running Scrum, and moving fast without breaking things You're the right fit if you: Think deeply about what makes a great employee experience Know your way around the M365 ecosystem and related products Can manage a massive product portfolio without losing sight of what matters Are energized by vendor relationships — not just managing them, but winning them Believe AI isn't just a buzzword — it's how world-class teams operate We're building an AI-driven, world-class engineering org at T-Mobile. Come lead the tools that make it possible.

Requirements

Bachelor’s degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience. Acceptable areas of study include Computer Science, IT or equivalent experience
7+ years of relevant Product Management experience in an agile software product development environment.
Advanced level understanding of customer experience.
Experience working with enterprise SaaS platforms and large-scale product ecosystems
6+ years’ experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.
Strong experience managing product backlogs and working within Agile frameworks (Scrum, Kanban)
Proven ability to influence cross-functional stakeholders in a highly matrixed environment
Strong analytical skills and experience using data to drive product decisions
Excellent communication skills with the ability to translate complex technical concepts to diverse audiences
Experience working with APIs, integrations, and enterprise platforms
Familiarity with tools such as JIRA or similar analytics platforms
Understanding of DevOps concepts and software delivery practices
Ability to engage with engineering and architecture teams on technical topics
AI Proficiency & Enablement: Demonstrated ability to leverage AI tools to optimize personal and team workflows. Experience identifying, evaluating, and enabling AI capabilities within enterprise productivity platforms to improve employee experience and drive operational efficiency. Comfortable working in an AI-first engineering culture and championing AI adoption across the organization.
At least 18 years of age
Legally authorized to work in the United States
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Experience with Microsoft 365, Microsoft Teams, or similar collaboration platforms
Experience working in vendor-managed product environments
Experience with AI/automation tools such as Copilot, ChatGPT, Claude or similar
Certifications such as Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or PMI-ACP, MS 365 Certification (preferred)

Responsibilities

Own the end-to-end product lifecycle for a portfolio of ~100 collaboration and productivity tools (M365, Webex, Slack, Lucid, Airtable, and more), ensuring alignment with business goals and employee needs
Lead vendor management — build and maintain strategic relationships with partners; influence their product roadmaps and drive optimizations tailored to T-Mobile's specific needs
Identify, enable, and champion AI capabilities within productivity tools — to drive smarter ways of working for T-Mobile employees and the CaP team itself
Manage the product backlog in JIRA and lead Agile/Scrum ceremonies to keep the team moving efficiently; drive adoption of an agile framework within the CaP team and ensure appropriate capitalization of work where applicable
Collaborate cross-functionally with HR, IT, Finance, Legal, Engineering, Cybersecurity, and Architecture to drive adoption, resolve operational issues, and deliver impactful product improvements
Conduct employee and market research to identify opportunities, inform product strategy, and build a prioritized roadmap that reflects both current needs and future possibilities
Analyze quantitative and qualitative data to prioritize features, assess risks, and support sound decision-making across the portfolio
Develop adoption tools, training materials, and enablement resources that help employees get maximum value from our collaboration and productivity suite
Identify and resolve execution, operational, and organizational issues that impede product success — and drive improvement plans within your sphere of influence
Maintain professional knowledge of emerging trends in collaboration technology, AI, and productivity — and bring those insights back to the team and the business
Develop positive working relationships with employee groups to deeply understand productivity pain points and translate them into actionable product improvements

Benefits

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

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