Sr Product Manager - Client Data Import

H&R Block • Kansas City, MO

98d

About The Position

We're looking for a curious, high performing Sr. Product Manager to lead our user-authorized data import strategy. You'll own the vision and roadmap for how users connect and sync financial data from external sources like banks, payroll providers, and payment platforms.

Requirements

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
• 5 years minimum related work experience
• Experience launching APIs with measurable user impact
• Experience managing a user-authorized financial data import experience (e.g., Plaid, MX, FDX, etc.)
• Effective oral, written and interpersonal communication skills

Nice To Haves

• You've wrestled with the tension between 'easy-to-onboard' and 'secure-by-design,' and have opinions on how the next generation of user-authorized data import tools should look, feel, and function

Responsibilities

• Demonstrate a deep understanding of customer problems and articulate a compelling product vision, leading by example in problem-solving and customer-centric discovery practices
• Facilitate continuous discovery, including frequent user research, to understand customer needs, balance desirability, viability, and feasibility, and drive alignment through reviews of discovery artifacts with cross-functional partners and leaders
• Deliver on time, on budget, and with superior quality, managing all aspects of product development and implementation, including business changes and technology conversions
• Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies, ensuring high performance and collaboration
• Create an environment of psychological safety for innovation and foster a strong sense of ownership within the team
• Develop and refine a product roadmap, drive a prioritized product backlog with high-quality epics, user stories, and acceptance criteria
• Align product strategy with technical capabilities and constraints
• Coordinate activities and report regularly to the product team and leadership; regularly conduct team retrospectives and drive resulting actions
• Develop problem statements and perform deep analysis to support client experience opportunities, ensuring accountability for both short- and long-term product results
• Design and execute A/B tests. Use data to continuously evaluate and adapt strategies based on test results, focusing on delivering measurable outcomes
• Accountable for ensuring the quality of features delivered by the trio and achieving defined OKRs (Outcomes and Key Results)
• Foster strong collaboration with engineering, design, and business teams to ensure alignment and integration
• Engage in personal development to develop competencies in leadership and translating strategy into tactical execution

Benefits

• Competitive compensation and benefits to support your health and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree