Sr. Product Manager-AI/ML Platform

$143,200 - $207,800/Yr

Visa - Austin, TX

Full-time - Senior

Hybrid - Austin, TX

Credit Intermediation and Related Activities

About the position

The Artificial Intelligence and Machine Learning (AI/ML) Products & Platforms team at Visa is focused on creating scalable and responsible AI, ML, and Data Innovations to solve client and consumer problems. This cross-functional team includes AI & data scientists, AI/ML engineers, data engineers, product managers, and program managers, all dedicated to generating value for the payment's ecosystem. Visa's AI/ML models and products are crucial in preventing fraud and generating significant revenue, protecting billions of dollars in transactions. The role involves building and enhancing the AI/ML platform's core capabilities, collaborating with data scientists and technology partners, and driving innovation in Visa's AI/ML offerings.

Responsibilities

• Drive product requirement, roadmap planning, execution for new capabilities for the AIML Platform.
• Partner with technology closely to execute on AI/ML capabilities and technologies that drive product delivery of high-profile Visa AI products.
• Partner with clients and internal stakeholders throughout the payment ecosystem to develop product strategy and co-create solutions.
• Ensure product requirements are designed with scalability and long-term vision in mind.
• Conceptualize, develop and launch new products & experiences at the intersection of payments and technology in the AI space.
• Brainstorm with internal and external teams to develop ideas and potential solutions for co-creation.
• Work closely with internal and external product and partner teams to ensure alignment on goals/scope, plan critical path and operational risks, and ensure transparent communication.
• Synthesize requirements into a common set of platforms and services capabilities, writing very clear, thorough and detailed user stories for complex features and products.
• Liaise with other data science, product leaders, engineering and other applicable groups to ensure flawless execution.

Requirements

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
• Strong interpersonal, leadership, verbal, and written communication skills to effectively partner, influence, and instill confidence with stakeholders across all functional teams.
• Strong technical, analytical, troubleshooting, and problem-solving skills.
• Flexible and creative thinker with the ability to define business tradeoffs.
• Strong quantitative skills with a data first mindset. Ability to use data and metrics to back up assumptions, recommendations, and drive actions.
• A proven track record of success in fast-paced environments with demanding timelines.
• Proficiency with software development methodologies such as Agile and experience working with Scrum teams.

Nice-to-haves

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
• 5 years of experience in product management, with demonstrated ability to launch and manage new product releases in a highly technical and evolving AI/ML space.
• 3+ years' experience in developing and delivering Artificial Intelligence solutions at enterprise or organizational level.
• Experience in and/or significant exposure to the payments industry specifically within new applications, Fraud Risk, Identity Risk, or Artificial Intelligence and Machine Learning, Data Science.
• Ideal candidate to have knowledge of machine learning or data processing algorithms for risk and fraud applications.
• Experience in financial services and payments desired, but not required.
• Payment Industry background, mentoring junior product managers and people management experience a plus.

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program