Sr Product Education & Video Marketer/Devrel

Syndesus • San Francisco, CA

6d • $190,000 - $230,000 • Onsite

About The Position

Senior Product Education & Video Marketer | Voice AI Startup
About the Company Our client is a Y Combinator-backed Voice AI startup
redefining the modern call center. With a lean team of 20, they've scaled to
$36M ARR — up from $5M at the start of 2025 — and are backed by leading
investors. Ranked among the top AI apps and fastest-growing software vendors of
2025, they're building intelligent AI "workers" that can serve as frontline
agents, QA analysts, and managers, continuously executing and improving customer
interactions at scale.

The Role As Senior Product Education & Video Marketer, you'll own how users
understand, adopt, and succeed with the product. This isn't a
launch-announcement role — you'll shape how features are positioned, taught, and
experienced from day one, working directly alongside PMs, engineers, and
designers from concept through GA. High ownership, real influence, and a direct
line to product direction.

Requirements

• Proven experience leading feature launches for technical B2B or developer-facing products
• Ability to explain complex concepts clearly and compellingly
• A PM mindset with a marketer's execution instinct
• Deep care for user adoption and success outcomes
• Comfort operating with ambiguity and high ownership
• Strong creative and strategic range across video, docs, and in-product education formats

Responsibilities

• Own end-to-end feature launches, from early product context through general availability
• Translate complex technical capabilities into clear, compelling user value
• Build and evolve the product education system — documentation, guides, videos, and in-product education
• Partner cross-functionally with Product, Engineering, Design, Growth, and Content teams
• Serve as the voice of the user — identifying friction, confusion, and adoption gaps
• Create hands-on content users actually want to engage with
• Drive clarity and consistency in how a new AI product category is taught and understood

Benefits

• Base Salary: $190,000 – $230,000
• Equity offered
• Location: San Francisco Bay Area (Redwood City, CA) — Full-time, 5 days onsite
• Relocation assistance provided
• 100% medical, dental, and vision coverage
• Generous daily meal credit
• Wellness, commuter, phone, and internet reimbursements
• Visa sponsorship available (H-1B, TN, L-1, E-3, F-1, O-1)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees