Sr. Product Development Manager, Professional Education

American Heart Association•Dallas, TX

1d•Remote

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Sr. Product Development Manager, Professional Education! This position can be home-based. This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on June 30, 2027. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Requirements

Bachelor’s degree or equivalent work experience
Five (5) years of relevant experience
Validated skills and direct participation in the development of scientific, technical, or medical content, including experience working with subject matter experts and a formal review process
Experience leading program/product development projects
Experience developing eLearning and other digital products that meet accessibility requirements. Validated ability to deliver complex eLearning modules on schedule
Project management experience
Instructional design experience
High level of detail orientation, without losing sight of the broader vision
Ability to make a timely decision while considering multiple factors and opinions
Ability to travel up to 20% local and overnight stay

Nice To Haves

Healthcare background preferred; required for candidates who will work with advanced healthcare content

Responsibilities

This individual will be responsible for leading the development of Telehealth content, learning programs, and products as part of a 3-year grant.
This position will actively collaborate with a cross-functional project teams as well as engage with subject matter experts, organizations, and developers from around the world.
The Product Manager will provide direction for the design and development, revision, fiscal management, and quality standards for assigned content and products by (1) working with a project manager to develop project plans, proposals, and procedures; (2) leading the development and production from start to finish; (3) collaborating with American Heart Association staff, volunteers and paid resources; (4) maintaining fiscal oversight and adherence to established budgets; and (5) ongoing evaluation and revisions for the life of the product.
Collaborates with the Project Manager, Program Manager, and Marketing, to define project scope, establish product requirements, draft contracts, and design the development plan
Develops an understanding of the intended audience, science, instructional strategy, and modes of delivery for assigned products. Learns about current user needs and product issues. Demonstrates an understanding of the reasoning behind key policies, practices, and procedures and applies such to content as appropriate
Leads project teams in the evaluation, curation, and/or creation of content and product assets that are relevant, valid, and accurate to an industry or topic for a given portfolio of products. Inclusive of the development of multimedia deliverables and assets (e.g., videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products
Ensures content and deliverables meet the identified learning objectives, course description, and instructional strategy, and does not compromise the fidelity of the core learning. Ensures content does not compromise the integrity, intent, or the fidelity of the Association Guidelines for CPR and ECC, ASA Guidelines, ACC/American Heart Association Guidelines, or the core science (applicable science)
Leads validation of products through beta and pilot tests, coordinates reviews and the collection of feedback, facilitates determination and implementation of changes, and confirms accurate implementation of edits or changes. Manages testing of prototypes throughout development
Coordinates and collaborates with Science & Medicine Advisors, Subject Matter Experts, foreign scientific authority, and the project team to achieve approval and signoff of content and product
Reviews and triages issues and potential errors or recommendations for the content or product received from the field. Works with technical staff to troubleshoot problems reported by users
Ensures project team adherence to a general product development process and established timelines used across the department and develops sub-processes for project-specific tasks as needed
Proactively collaborates across project teams to ensure products efficacy and consistently forms productive and collaborative partnerships with team members and stakeholders at all levels Effectively uses informal authority to direct, influence, and motivate others. Solicits and acts on feedback to improve relationships and mission impact
Liaises with and fosters relationships with applicable and related science committees and external agencies / organizations

Benefits

medical
dental
vision
disability
life insurance
retirement program that includes an employer match and automatic contribution
employee assistance program
employee wellness program
telemedicine
medical consultation
Paid Time Off (PTO) at a minimum of 16 days per year for new employees
12 paid holidays off each year, which includes several days off at the end of the year
Tuition Assistance