Sr. Product Designer

PitchBook Data•Seattle, WA

6d•Onsite

About The Position

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! As the Senior Product Designer for Core Platform Communications, you’ll shape how users stay connected to PitchBook long after initial adoption. Ongoing engagement is crucial to translate first-time use to sustained customer success, and your work will define the daily interactions that keep private equity and investment professionals informed, engaged, and ready to act. You’ll play a pivotal role in sustaining the relationship between users and our data, research, and intelligence, ensuring PitchBook remains woven into their everyday workflows, decision-making, and moments of discovery. You’ll define the product experience strategy and delivery for PitchBook’s suite of engagement tools, designing and optimizing the alerts, notifications, messaging, and download experiences that transform one-time interactions into ongoing engagement. These touchpoints keep users connected to insights and opportunities, even when they’re not actively in the product platform. By delivering timely, relevant, and actionable information, you’ll help users work more efficiently, collaborate seamlessly, and feel continuously supported by the product. Your expertise in strategic design, systems thinking, and workflow optimization will shape how engagement is structured and sustained across the platform – enhancing usability, deepening trust, and driving long-term customer value. You’ll also collaborate with the machine learning teams to define how AI can thoughtfully enhance these engagement touchpoints, helping deliver more personalized, contextual, and intelligent experiences that accelerate time to value and strengthen user connection over time. Through your design leadership, you’ll create the connective tissue that makes PitchBook not just a powerful tool, but an indispensable partner in our users’ daily success.

Requirements

Bachelor's degree in Digital Design, Human Centered Design, Psychology or equivalent
5+ years of professional experience in a Product Design/UX role, ideally in a large business or enterprise environment, working on complex data and productivity solutions
Expert-level knowledge of user-centered design practices and demonstrated experience applying them to deliver end-to-end projects and achieve business and market outcomes
A portfolio of past work, including concepts, ideation, flows, and completed designs that demonstrate expertise in information architecture, content strategy, and the ability to solve enterprise-level design challenges
Strong demonstration of strategic thinking, business acumen, use of modern design best practices, and ability to create innovative and meaningful experiences that deliver user value and business results
Demonstrated ability to clearly communicate and support design decisions and how they add value to the product
Strong analytical skills, using qualitative and quantitative data to guide design decisions
Experience balancing multiple projects, organizing priorities, and delivering with discipline
Strong sense of ownership and accountability
Intellectual curiosity, structured thinking, and a collaboration-driven interaction style with the ability to build relationships, foster trust, and develop shared understanding
Passion and enthusiasm for your craft and aspiration to excellence
Proficiency with Figma, collaboration and analysis tools (Miro, Lucid, Mixpanel, Fullstory), with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Responsibilities

Expertly utilize user-centered design and systems thinking skills in your day-to-day work to create solutions for complex data and user workflow challenges while maintaining a highly usable and scalable product experience
Conduct user research and data analysis to understand user needs, behaviors, and motivators that lead to engagement and the realization of customer value
Partner with product management and engineering team members to understand customers and markets, identify high-impact customer and business problems, and define the product experience strategy and solutions to solve them
Develop customer journey maps, task and user flows, and design concepts to inform product strategies, priorities, and solutions that deliver customer and business outcomes
Translate abstract concepts into simple, elegant, and innovative designs expressed in sketches, diagrams, rapid prototypes, and final design executions
Drive product experience innovation, leveraging traditional and emerging technologies, including ML/AI capabilities, to empower users to accelerate their success
Identify connections between product features and collaborate to develop cross-team strategies and experiences that deliver holistic solutions, delivering exceptional customer value
Monitor and evaluate the performance of your design solutions and identify strategies for enhancement and improvement
Drive continuous improvement and innovation in your work and with your product teams; seek new methods and practices, including the adoption of AI in product delivery, that lead to greater impact and value
Contribute to evolving design practices, tools, methods, and the design maturity of our organization
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested