Sr. Product Designer

Dealerware•Austin, TX

About The Position

Dealerware transforms the automotive retailers of today into the mobility network of tomorrow. Launched in 2016, Dealerware manages tens of thousands of vehicles at dealerships in North America across every major manufacturer brand. Dealerware is committed to being a people-first culture and a great place to work for all, with flexible scheduling, unlimited PTO, extensive benefits, a core value of Diversity, Equity & Inclusion, and a leadership and management team that defaults to being supportive and accessible. In 2026, Dealerware was recognized by Built In as one of their Best Startups to Work for in Austin for the fifth consecutive year. Digital experience is the connective tissue of Dealerwareâs platform. Every day, thousands of dealership employees rely on Dealerware to execute contracting workflows across rental, loaner, test-drive, and pickup-and-delivery experiences all within one platform. We are trusted to translate high-stakes momentsâscanning IDs, validating insurance, capturing vehicle damage, and completing mobile check-insâinto interactions that are secure, intuitive, and compliant, whether at the service drive or in a customerâs driveway. As Sr. Product Designer, you will shape the experience that powers these intelligent interactions, transforming operational complexity into elegant, human-centered workflows that drive revenue, boost utilization, increase compliance, and build customer confidence. This role operates as a senior individual contributor with strategic visibility across the organization, influencing platform direction, design standards, and the long-term vision of Dealerwareâs experience ecosystem.

Requirements

7+ years of product design, UI/UX, or interaction design experience.
Bachelorâs degree in Design, HCI, or related field (or equivalent practical experience).
Portfolio showcasing product design leadership, conceptual strength, and polished execution across web and mobile workflows.
Deep understanding of UX best practices, information architecture, interaction design, and accessibility standards.
Mastery of industry-standard tools (e.g., Figma, Sketch; additional prototyping tools).
Experience building, contributing to, and maintaining scalable design systems and UI pattern libraries.

Nice To Haves

Experience designing automotive, fleet, rental, or subscription solutions
Experience designing identity verification, document intelligence, damage capture, insurance, or risk-reduction workflows.
Fluency in data visualization principles â designing reporting and dashboard systems that surface meaningful signals, minimize noise, and drive operational action.
Comfort navigating compliance, permissions, or multi-role complexity.
Working knowledge of front-end systems (React, Flutter, component architecture) a plus.

Responsibilities

Lead design across the full product development lifecycle, from discovery and concept definition through launch and iteration.
Immerse yourself in the real work by standing shoulder to shoulder with dealership teams in the service lane, identifying the friction that prevents them from doing their best work, and designing systems that help them show up as everyday heroes for their customers.
Design end-to-end service experiences, obsessing over every touchpoint across the customer lifecycle, including signup, onboarding, daily use, expansion, and new product adoption.
Design intelligent, AI-assisted workflows that reduce manual work, increase clarity, and build trust.
Use modern AI tooling such as Figma Make, Lovable, Cursor, and LLM copilots to accelerate exploration and prototyping while maintaining strong judgment and critical thinking.
Think in service systems by mapping journeys, states, roles, permissions, compliance logic, and edge cases across onboarding, contracting, daily operations, and expansion.
Thrive in divergent thinking before converging by exploring broadly, stress-testing assumptions, and narrowing based on real signal.
Facilitate high-impact workshops and design sessions, pulling from your toolkit (journey mapping, service blueprints, systems mapping, rapid prototyping) to align stakeholders around the right problem to solve.