Sr. Product Designer - Hybrid

SiteOne Landscape Supply•Roswell, GA

1d•Hybrid

About The Position

The Senior Product Designer will play a critical role in designing end-to-end digital experiences for SiteOne’s customers and internal teams. This role partners closely with Product Management and Software Engineering to translate complex workflows into simple, intuitive, and effective solutions. You will lead initiatives from discovery through delivery and bring strong user-centered design and customer research capabilities to the product development process.

Requirements

5+ years of experience in product design for digital products
Strong portfolio demonstrating end-to-end design work, including complex workflows
Experience designing B2B, enterprise, or operationally complex systems (e-commerce, logistics, SaaS, internal tools)
Strong understanding of usability principles, interaction design, and accessibility standards
Hands-on experience conducting user research and synthesizing findings
Proficiency with modern design and research tools (e.g., Figma, Pendo, Maze)
Excellent communication and storytelling skills
Ability to operate autonomously in ambiguous problem spaces
Experience with data-informed design and experimentation

Nice To Haves

Experience designing mobile and responsive web applications
Familiarity with design systems at scale
Experience working in Agile/product-led development environments
Interest in or experience with the green industry, construction, or field-based workflows

Responsibilities

Lead customer research across generative and evaluative methods (interviews, field studies, usability testing, prototype evaluations)
Translate research insights into clear problem statements, opportunities, and product recommendations
Develop user-personas, journey maps, service blueprints, and other artifacts to guide discovery and design
Collaborate with CX, Customer Advocates, Product, and analytics teams to identify user needs and validate assumptions
Champion a hypothesis-driven, customer-first approach throughout the product lifecycle
Lead end-to-end design for complex web and mobile products, from concept and discovery through delivery
Translate business requirements, customer needs, and technical constraints into thoughtful, intuitive user experiences
Create wireframes, flows, prototypes, and high-fidelity designs that clearly communicate interaction patterns
Design solutions that balance usability, scalability, accessibility, and consistent visual language
Plan and execute iterative design cycles incorporating feedback, testing, and continuous refinement
Contribute to SiteOne’s design system and UI standards, ensuring consistency and scalability
Identify gaps in design patterns and work with Engineering to deliver reusable components
Raise the bar for craft, interaction design, and visual polish
Partner with Product Managers to shape product vision, strategy, and roadmap
Work closely with Engineering to ensure designs are feasible, scalable, and built with high quality
Present design concepts and research insights to stakeholders and executive audiences
Provide constructive feedback and serve as a mentor to other designers, helping strengthen the overall design practice