Sr. Product Designer - RCM (Remote)

Rula•Los Angeles, CA

3d•Remote

About The Position

We’re seeking a Senior Product Designer to join Rula’s Revenue Cycle Management (RCM) team - a group focused on making the financial side of mental health care simple, clear, and trustworthy for patients, providers, and internal teams. In this role, you’ll lead end-to-end design for complex billing and financial workflows that span eligibility, claims, denials, payments, scheduling, and financial transparency. Your work will directly shape how patients understand their bills, how providers get paid accurately and on time, and how high-volume internal billing teams operate efficiently. This is a great role for a designer who enjoys untangling ambiguity, designing for operational scale, and translating regulatory, payer, and financial constraints into intuitive, user-centered experiences. You’ll partner closely with Product, Engineering, Revenue Cycle Operations, and Compliance to deliver workflows that balance usability, accuracy, and auditability—while meaningfully improving access to mental health care.

Requirements

5+ years of professional experience in Product Design, with a portfolio demonstrating shipped products and measurable impact
Proven experience designing complex, multi-step workflows, such as enterprise software, operational tools, or financial systems
Strong cross-functional collaboration experience, partnering closely with Product Managers, Engineers, and Operations stakeholders
Advanced proficiency in Figma, including wireframing, prototyping, and contributing to scalable design systems
Clear and effective communication skills, with the ability to articulate design decisions, tradeoffs, and workflow logic to diverse audiences

Nice To Haves

Experience in Revenue Cycle Management, healthcare billing, insurance, fintech, or other regulated, high-trust domains
Experience designing tools for internal operations or back-office teams with high-volume, accuracy-sensitive workflows
Hands-on experience conducting user research with operational users (e.g., billing specialists, analysts) and applying insights to workflow design
Experience building or contributing to enterprise-grade design systems, including tables, bulk actions, filters, flags, alerts, and auditing patterns
Familiarity with accessibility requirements for financial or healthcare products
Comfort designing data-dense interfaces, including hierarchical filtering, status-driven UI, and exception handling

Benefits

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all