Sr Product Designer, Genuine

Adobe • San Jose, CA

5d

About The Position

The Adobe Genuine Service team is responsible for crafting the strategies, building the products and driving the go-to-market motions that prevent and recover users that abuse Adobe licenses. This role will be part of the design team that develops new use cases and optimizes all customer touchpoints. You will work hand in hand with design, content, go-to-market (GTM), data science, data and product engineering teams to deliver experiences that protect our customers and Adobe’s brand. Your contribution to a collaborative work environment is key to the team's success! You’ll define experiences that scale across all Adobe products and prioritize protecting our customers — all while upholding Adobe’s standards for usability, quality, and accessibility. You'll craft experiences that touch desktop, web, and mobile. You bring curiosity to solving new problems and love to experiment, iterate, and learn through input and discovery. You’ll collaborate closely with cross-functional partners—including content, product management, engineering, and data teams—to design experiments, test hypotheses, and scale our experiences. You’ll help ensure that product value is communicated clearly and that users can easily discover and adopt new capabilities. You’ll connect business strategy, product value, and design execution, translating business objectives into elegant, user-centered experiences. Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization.

Requirements

• 5+ years of experience designing high-quality product experiences within large-scale product ecosystems
• Experience crafting experiments and iterative improvements informed by user behavior, product metrics, and A/B testing
• Strong collaboration skills working closely with product managers, product designers, content designers, engineers, and data science partners
• Passion for accessibility, scalability, and inclusive design principles
• Strong proficiency in storytelling and communicating rationale to influence partners and leadership
• Strong problem-solving abilities to interpret complex information and distill it into clear and concise solutions
• Innately curious, consistently striving to investigate and grasp unfamiliar subjects/technologies
• Strong design craft with a systems mentality
• Hands-on skill with prototyping tools (Figma, code, or low-fi mockups)

Nice To Haves

• Experience designing accessible and inclusive interfaces for people with disabilities
• Understanding of applying WCAG conformance criteria in design, specifically testing comps, wireframes, and prototypes for accessibility standards
• Accessibility certifications CPACC, WAS, CPWA, or ADS from the IAAP preferred

Responsibilities

• Define experiences that scale across all Adobe products and prioritize protecting our customers
• Craft experiences that touch desktop, web, and mobile
• Collaborate closely with cross-functional partners to design experiments, test hypotheses, and scale our experiences
• Help ensure that product value is communicated clearly and that users can easily discover and adopt new capabilities
• Connect business strategy, product value, and design execution, translating business objectives into elegant, user-centered experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees