Sr. Product Designer, Assessments

Khan Academy • Mountain View, HI

3d • Remote

About The Position

Imagine being a teacher in Sarasota, Florida with a classroom full of 6th graders who haven’t had a normal year of school or learning since before the COVID pandemic. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most. We have no end of fascinating challenges that can only be solved with a deep empathy for our users, diligent product & UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are: How do we support teachers who are dealing with the impact that the pandemic had on learning? How do we help students with learning gaps catch up to their grade level? How do we center schools serving historically under-resourced communities in our product design and development? How do we reach more school districts so our learning experience gets used in more classrooms? …and more The best part? Our work really matters: catch Sal talking to CNBC about low math and reading test scores . We’re looking for a Senior Product Designer to deliver innovative K-12 solutions for students, teachers, and admins, starting with assessments. The heart of this role will be designing accessible and innovative product experiences for students in a scrappy, iterative environment. You should feel at home working in ambiguity and charting a path forward. Along with product and engineering, you will help define critical areas for re-imagining the Assessments experience, leveraging expertise from subject matter experts, new capabilities from generative AI, and data from our pilot studies. Additionally, you will be ensuring our experience is accessible and is integrated into our larger product portfolio. Because this role offers the opportunity to develop new interaction patterns and visual cues, previous experience contributing to a design system is required. You will play a vital role on an inclusive, collaborative, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are. If you’re looking for the opportunity to design and ship high-quality, innovative products that solve real problems for learners and educators, we'd love to hear from you. Even if you don’t check every box (no one does), we encourage you to apply!

Requirements

• 5+ years of relevant experience on an in-house product design team
• 5+ years of conducting research and working collaboratively with a UX research team
• 4+ years of experience designing accessible experiences
• Strength across interaction design, prototyping, and information architecture, with visual design chops
• Comfort in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and respond to design feedback from Senior Leadership
• Ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects
• Strong verbal and written communication skills for technical and non-technical partners, internally and externally
• Ability to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial
• A lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? What’s the most concise experience we can deliver that still provides value?
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere"
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization

Responsibilities

• Design innovative solutions for students, teachers, and administrators
• Conduct discovery work to understand key problem areas in the product space
• Collaborate closely with UX research to define knowledge gaps, research plans, and execute on generative and evaluative research with support from the UX research team
• Create strategic design artifacts that help the broader organization understand how the Assessments team fits in the larger organizational product portfolio and supports our goals of deep student learning (e.g. customer journey maps, competitive analysis)
• Design WCAG AA-compliant widgets in collaboration with the Learning Components team to be prioritized for Assessment content delivery
• Regularly contribute components and style guide documentation for our design system
• Act as a critical participant in design reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback at every step of the process.
• Collaborate with other product teams to design the end-to-end experience of how your product integrates with the existing and next-gen educational platforms
• Ideate on how generative AI features can be leveraged to support item creation and assessment content development
• Partner with Product Managers, area Directors, and the Chief Learning Officer to design iterative concepts towards the shared vision for assessment
• Provide thoughtful input on the product roadmap, strategy and vision for what’s next
• Set a standard of operational excellence by driving the design side of projects effectively through strong project management, fast execution on design iterations, and clear communication with business and engineering partners
• Build alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan Academy
• Present your concepts, explaining design rationale, and share your ideas at Design Team and org-wide meetings

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees