Sr. Product Analyst

Zoro Tools • Chicago, IL

287d • $77,200 - $128,700 • Hybrid

About The Position

As a Sr. Product Analyst at Zoro, you will play a crucial role in shaping our digital product strategy by leveraging data-driven insights. Working closely with Digital Product Managers, you will identify opportunities, measure the impact of our initiatives, and inform strategic roadmap decisions that enhance the customer experience. You will design and analyze A/B tests, conduct pre/post and causal impact analysis, and collaborate with UX researchers to understand user behavior, happy paths, and pain points. Product Analysts gain deep domain knowledge while sharing best practices and learnings across the broader analytics community.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3+ years of experience with SQL and relational databases.
• Knowledge of web tracking technology and web analytics tools (Google Analytics, Adobe Analytics, etc.).
• Strong knowledge of statistical methods & hypothesis testing.
• Strong communication skills with the ability to translate data insights into business recommendations.

Nice To Haves

• Experience applying machine learning techniques (e.g., clustering, regression, decision trees) for analytical insights.
• Proficiency in Python for data analysis, statistical modeling, or automation.
• Experience with BI and data visualization tools (Looker, Tableau, PowerBI, etc.).

Responsibilities

• Define and track key product KPIs to measure success and identify improvement opportunities.
• Design and analyze A/B tests and other experiments to assess product changes.
• Conduct opportunity sizing and impact estimation to guide roadmap prioritization.
• Perform exploratory and causal data analysis to uncover trends, pain points, and areas for optimization.
• Develop and maintain dashboards and data marts to enable self-service insights for product teams.
• Recommend appropriate analytical methodologies (experimentation, pre/post analysis, causal inference) to measure impact effectively.
• Present findings and recommendations in a clear, actionable manner to cross-functional stakeholders.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree