Hyphen Sr Process Specialist

HealthFirst

10d

About The Position

The Senior Process Specialist is a highly experienced member of the Hyphen product delivery team responsible for preparing documentation used for data ingestion and transformation, UX/UI development, API integration to back end services, logging and KPI reporting and testing for Hyphen capabilities that connect-care using interoperability standards. The Senior Process Specialist is a self-starter with a keen interest in understanding the underlying technology that supports our product capabilities who contributes individually as well as alongside integrated delivery teams consisting of Product Owners, Developers and QA team members. The Senior Process Specialist produces high quality work with a strong impact on high client satisfaction. The Senior Process Specialist proactively assists others, both client and Hyphen team members.

Requirements

Associates degree from an accredited institution or equivalent work experience
Business Analyst, Process Specialist, Process Analyst, or similar work experience
Demonstrate ability to remain organized, self-motivated and able to meet project deadlines with minimal supervision
Empathetic listener, effective in interpersonal communications
Rigorous attention to detail, demonstrate ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation

Nice To Haves

Bachelor’s degree from an accredited institution
Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design software
Able to work independently and as part of a team
Ability to work in a matrix-management environment within an agile framework
Excellent time management, organizational, and prioritization skills
Ability to balance multiple priorities
Working knowledge of SQL
Healthcare experience a plus
Additional duties as assigned

Responsibilities

Independently perform, analyze and document data profiling, source to target mapping, transformation logic specifications and process design for Hyphen product capabilities
Develop test cases and perform user and system testing
Work with business stakeholders to understand their needs and translate them into technology requirements
Gather, analyze and document product requirements within the agile framework
Collaborate with development team to ensure that solutions align with business requirements
Communicate findings and recommendations to both technical and non-technical audiences
Develop business process flows and detailed design documentation
Assist in reporting and presenting requirements and possible approaches to client
Document and manage issues
Manage multiple priorities simultaneously
Provide progress and acceptance criteria for agile stories
Assist Process Specialists through training, coaching and function as first-level of support
Additional duties as assigned