Sr. Process Improvement & Project Support Analyst

Ecolab•Naperville, IL

1d•Hybrid

About The Position

The Connected Devices team within Ecolab Digital plays a critical role in enabling and continuously improving Lead‑to‑Cash processes for connected devices. The Sr. Process Improvement & Project Support Analyst supports process improvement initiatives and cross‑functional projects by helping define scope, objectives, and requirements based on a strong understanding of business processes, systems, and industry requirements. This role serves as a key connector between business and technology teams, supporting the identification, documentation, and implementation of process improvements that advance organizational goals. Acting as a liaison among stakeholders, the analyst helps gather, document, validate, and support changes to business processes, policies, and supporting systems. In addition, the role supports regulatory compliance, procurement, and quality initiatives while collaborating with cross‑functional partners to streamline operations, strengthen supplier relationships, and uphold high standards of quality and compliance. What You Will Do: Lead-to-Cash Process & Project Support: Support the analysis and improvement of Lead-to-Cash processes to drive efficiency and scalability Partner with sales, finance, and operations teams to support project execution across the lead-to-cash lifecycle Assist with documenting current‑state and future‑state processes, business requirements, and improvement opportunities Support project planning, coordination, and execution activities for process and system initiatives Regulatory & Compliance Support: Support project planning, coordination, and execution activities for process and system initiatives Assist regulatory and compliance teams with process updates, documentation, and implementation of required changes Support internal and external audits, including preparation activities and remediation of findings Procurement & Supplier Support: Support procurement initiatives by helping evaluate process impacts related to supplier selection, onboarding, and performance Assist in maintaining effective supplier relationships that support quality, cost, and reliability objectives Collaborate cross-functionally to strengthen supply chain processes and governance Quality Management: Support the development and execution of quality management and continuous improvement initiatives Participate in audits, inspections, and root-cause analysis activities to help identify and address quality gaps Collaborate with engineering, product, and operations teams to support resolution of quality-related issues Assist with tracking and managing quality issues, complaints, and corrective actions Business & Stakeholder Engagement: Support communication and coordination across supply chain, digital, and business teams to enable smooth transitions Engage with stakeholders to help align process improvements and project outcomes with business objectives Contribute ideas to improve processes, governance, and ways of working across the connected devices ecosystem Training & Change Enablement: Support the development and delivery of training and enablement materials related to new or improved processes Assist with change management activities to promote adoption of process improvements Help foster a culture of continuous improvement, standardization, and quality awareness Position Details: Hybrid position in Naperville, IL

Requirements

Bachelor’s degree and 5 years of relevant experience or 9 years combined education and equivalent business analyst or business-related experience
3 years proven experience in analyzing and optimizing business processes
Excellent analytical, investigation, and problem-solving skills
Strong communication interpersonal skills and project management skills – the ability to work collaboratively and deliver effectively with cross-functional teams
No immigration sponsorship available for this position.

Nice To Haves

3 years of SAP experience (preferably with Ecolab)
Exposure to Lean, Six Sigma, or other quality improvement methodologies
Proficient with Microsoft Office Suite software (Excel, Word, and Outlook)
Ability to work independently in a fast-paced environment
Ability to adapt to changing priorities and manage multiple tasks effectively
Critical attention to detail and highly dependable
Ability to prioritize workflow while utilizing strong time management skills
Ability to handle multiple tasks at once

Responsibilities

Support the analysis and improvement of Lead-to-Cash processes to drive efficiency and scalability
Partner with sales, finance, and operations teams to support project execution across the lead-to-cash lifecycle
Assist with documenting current‑state and future‑state processes, business requirements, and improvement opportunities
Support project planning, coordination, and execution activities for process and system initiatives
Assist regulatory and compliance teams with process updates, documentation, and implementation of required changes
Support internal and external audits, including preparation activities and remediation of findings
Support procurement initiatives by helping evaluate process impacts related to supplier selection, onboarding, and performance
Assist in maintaining effective supplier relationships that support quality, cost, and reliability objectives
Collaborate cross-functionally to strengthen supply chain processes and governance
Support the development and execution of quality management and continuous improvement initiatives
Participate in audits, inspections, and root-cause analysis activities to help identify and address quality gaps
Collaborate with engineering, product, and operations teams to support resolution of quality-related issues
Assist with tracking and managing quality issues, complaints, and corrective actions
Support communication and coordination across supply chain, digital, and business teams to enable smooth transitions
Engage with stakeholders to help align process improvements and project outcomes with business objectives
Contribute ideas to improve processes, governance, and ways of working across the connected devices ecosystem
Support the development and delivery of training and enablement materials related to new or improved processes
Assist with change management activities to promote adoption of process improvements
Help foster a culture of continuous improvement, standardization, and quality awareness