SUMMARY Conduct liaison activities between the customer, application sales manager, regional sales manager and Headquarters to resolve and clarify technical matters pertaining to equipment issues, selection and enhancements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. ⢠Demonstrate technical proficiency in four (4) to five (5) major, distinct application market segments. ⢠Support sales efforts by coordinating effective demonstrations of complex product/processes. ⢠Develop expertise on all Yaskawa Motoman products in area of focus. ⢠Make recommendations for approval to keep demonstrations in demo lab current with product and technology. ⢠Responsible for all aspects of related lab facilities, including demo schedule achievement, inventory, capital and cleanliness. ⢠Lead evaluation of vendor products to insure specifications are met and coordinate all vendor logistics. ⢠Prepare materials and technical presentations on area of expertise for clients, internal personnel and Integrators/OEMâs. ⢠Lead internal continuous improvement by creating training classes on new functions. ⢠Submit technical papers and reports for submission to journals and for presentation at industry trade shows. ⢠Act as single point of contact for in-house and on-site programming/process support on specialized applications and difficult problems. ⢠Perform and document customer demonstrations. ⢠Act as internal consultant on matters related to application of process technology to products and systems. ⢠Research, test and evaluate new leading edge technology in the robotic industry. Create demos to demonstrate Yaskawa Motomanâs unique advantages. ⢠Support trade show efforts by defining show content, directing programming of cells, and coordinating technical show support resources. ⢠Travel 15-25%. Must have a valid driverâs license and full coverage automobile insurance. ⢠Support Product Development by providing technical detail for specifications, and product testing. ⢠Establish procedures to guide technical personnel relating to specification restrictions, material processes, material selection and special process requirements... ⢠Adhere to all corporate and department ISO policies and procedures to maintain quality standards. ⢠Must be able to direct team efforts to resolve difficult technical issues under heavy client scrutiny. Must be team and results oriented. Ability to work under pressure is essential. Will be required to coordinate departmental work assignments.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees