About The Position

We are looking for a Principal Software Engineer to join our growing Applied AI team. In this Age of AI, this is a rare opportunity to work at the cutting edge of Generative AI, Context Engineering and Agentic business capabilities. As the Principal Software Engineer on the Applied AI team, you will be responsible for applying Generative AI to deliver Agentic capabilities in Highspot, growing and scaling the AI expertise on the team, setting the direction for Generative AI work, coordinating across multiple engineering teams, and coaching team members. You will work with machine learning experts, data scientists, the leadership team, and product managers to drive the team's technical direction with planned AI engineering investments, to prioritize high-impact business outcomes and to deliver on new opportunities. You will be the leader for Generative AI and Agentic solutions on the team, solving hard technical problems to achieve business outcomes.

Requirements

  • 2+ years of experience in Generative AI and Agentic AI systems, including LLMs, context engineering, and modern vector-based retrieval systems.
  • 8+ years working as a professional software developer
  • A great understanding of Generative AI systems, best practices and experience in shipping Agentic AI into distributed, data-intensive production systems
  • Experience developing and operating Cloud services at enterprise scale
  • Strong programming skills in Java, Python, C#, Typescript or equivalent programming languages
  • Great collaboration with teams with different backgrounds/expertise/functions.
  • Expertise in full product lifecycle; technical designs, fast shipping, iterative implementation, and successful product launches.
  • Experience and passion for mentoring and encouraging collaborative teams.
  • Experience in cultivating a strong engineering culture in an agile environment.

Responsibilities

  • Apply Generative AI to solve hard unsolved challenges in the application of Agentic AI to real-world business challenges
  • Work with a team of Applied AI engineers that works at the bleeding edge of Generative AI to solve high-impact business challenges.
  • Grow, coach, build and scale talent on the Applied AI team
  • Drive operational excellence to achieve enterprise-grade scale, reliability, security, cost-efficiency and performance.
  • Drive technical direction for building a safe, scalable and reliable Agentic AI platform for all of Highspot
  • Communicate complex concepts and the results of analyses in a clear and effective manner to technical and non-technical audiences.
  • Collaborate with other team members and cross-functionally to share knowledge and discuss initiatives.

Benefits

  • Comprehensive medical, dental, vision, disability, and life benefits
  • Health Savings Account (HSA) with employer contribution
  • 401(k) Matching with immediate vesting on employer match
  • Flexible PTO
  • 8 paid holidays and 5 paid days for Annual Holiday Week
  • Quarterly Recharge Fridays (paid days off for mental health recharge)
  • 18 weeks paid parental leave
  • Access to Coaches and Therapists through Modern Health
  • 2 volunteer days per year
  • Commuting benefits
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