Sr Principal IT Product Manager, AI Solutions G&A

Palo Alto Networks • Santa Clara, CA

124d

About The Position

As the Sr. Principal IT Product Manager for AI Solutions G&A, you are an expert in the field—possessing a unique blend of deep and broad knowledge. You will be at the forefront of identifying significant opportunities and driving the product vision, strategies, and roadmaps for our business, supporting both code-based and low-code/no-code approaches to accelerate development and democratize access to AI solutions across the organization. This role requires a leader who operates with a wide latitude in determining objectives and approaches on critical, leading-edge issues that impact overall functional organization success. You will work on future concepts, products, and methodologies, inventing new ways to incorporate them into organizational processes. Your strategic mindset will be crucial in developing path-breaking solutions that accelerate the journey from concept to large-scale deployment, enabling aspirational AI-centric business vision and innovative applications across the organization.

Requirements

• 15+ years of related experience with a Bachelor's or Master's or a PhD degree.
• Minimum 10+ years of product management experience, with a significant 3-5 years of G&A domain-specific experience launching and scaling core AI/ML solutions in an enterprise environment.
• A proven track record of using AI to transform G&A functions like Finance, HR, or Legal.
• Experience in identifying and prioritizing AI solutions that drive financial ROI and operational efficiency in a corporate G&A environment.
• Proven success in managing the entire Product lifecycle, including ideation, incorporating internal user feedback into requirements, driving prioritization, and leading pre/post-launch execution with measurable impact on business outcomes and value.
• Demonstrated strategic mindset, strong business acumen and unconstrained thinking in disrupting technology.
• Strong technical background in AI/ML, well-versed in LLMs, Generative AI concepts, MLOps principles, and their practical application in building scalable platform services.
• Extensive experience working in a fast-paced, technical environment, leading broad, cross-functional teams to define product vision, crystalize requirements, and guide projects through key milestones.
• Exceptional ability to manage ambiguity and unpredictability inherent in the AI/ML domain.

Nice To Haves

• Outstanding communication and interpersonal skills, with experience delivering compelling technical presentations.
• A proactive, team-oriented individual with a 'can-do' attitude and a strong curiosity that fuels continuous learning in the rapidly evolving AI and enterprise technology landscape.

Responsibilities

• Define and champion a bold, AI-first product vision and strategic roadmap for the Enterprise AI Platform.
• Collaborate with G&A leadership to identify areas where AI can drive financial forecasting accuracy, optimize human resources operations, or streamline legal contract review processes.
• Act as a strategic partner to business leaders across G&A functions, identifying high-impact opportunities for AI and automation.
• Cultivate deep empathy for internal customers by conducting research to develop insights into their needs.
• Champion an outcome-driven approach by defining clear success criteria, metrics, and dashboards that measure business value, efficiency, and impact.
• Identify problems, critically review data, and determine root causes to provide multiple, practical solutions.
• Thrive in a fast-paced environment with significant unknowns and ambiguity, using critical thinking and effective problem-solving skills.
• Apply deep expertise in AI, automation, MLOps, LLMs, and Generative AI to identify the right platform technologies and capabilities.
• Deliver impactful technical presentations and author documents with extreme clarity to articulate platform strategy, value proposition, and progress.

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees.
• Mental and financial health resources.
• Personalized learning opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Master's degree