This role can be filled in any Zenith Branch and is eligible for Zenith's hybrid work schedule, allowing flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. The position is responsible for accurate and timely verification (Physical Audits) or determination (Mail Audits) of earned premium and ensuring all state-specific and manual rules of classification are properly applied. The incumbent will maintain a high level of communication with policyholders, agents, bureaus, and internal staff on conditions that may affect the coverage and premium of policyholders. The role aims to enhance customer relationships by providing audit-related services and recommendations. Incumbents must possess the ability to handle more complex, difficult, and technically demanding audit reviews, including multi-state accounts.