Sr. Practice Manager - Identity Governance and Administration | Remote, USA

Optiv•San Diego, CA

16h•Remote

About The Position

This position will be fully remote and can be hired anywhere in the continental U.S The Practice Manager is a key leadership role within our Services consulting division, responsible for the business and technical leadership, as well as personnel management of the Identity practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support high-quality client engagements. As both a people leader and a billable resource, the Practice Manager will oversee delivery standards, participate in client engagements, and mentor team members to ensure ongoing growth and excellence. How you’ll make an impact : Practice Leadership & Delivery Oversight Serve as the primary leader of the Identity Governance and Administration (IGA) consulting practice, collaborating with senior leadership on strategy and day-to-day operations Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW) Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development Staffing, Mentorship & Development Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed Facilitate annual and pre-engagement training plans for skill development Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals Conduct semi-annual performance reviews focused on development, training, and career growth Sales & Pre-Sales Support Provide technical expertise and sales enablement support for Identity and Identity Governance Contribute to the creation and maintenance of pre-sales materials, including: Customer-facing one-pagers and service descriptions Internal sales battle cards Practice brochures and website content Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review. Assist in developing sales training materials and sanitized deliverable examples for reuse. Subcontractor & Project Support Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team. Track pending project pipeline to forecast skills needs and plan resourcing accordingly.

Requirements

Bachelor’s or higher degree or its equivalent in certifications or work experience - with a preference in STEM, Computer Science, Cyber Security, etc.
8+ years of related work experience in cyber security/technology environment, preferably Identity and Identity Governance
Minimum of 8+ years of related work experience in developing, implementing or architecting cyber security projects related to cyber digital, resilience, threat management, risk, compliance and/or a wide range of cyber areas
Experience in providing guidance in Identity and IGA strategy at a programmatic level
Experience driving large and complex initiatives & projects from framing the problem, conducting research / analysis to building the business and operational plans through to driving execution to success is required
Strong leadership and communication skills – written and verbal -- to work with clients at various levels; well-versed with business and technical discussions

Responsibilities

Serve as the primary leader of the Identity Governance and Administration (IGA) consulting practice, collaborating with senior leadership on strategy and day-to-day operations
Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects
Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW)
Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction
Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development
Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs
Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution
Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed
Facilitate annual and pre-engagement training plans for skill development
Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals
Conduct semi-annual performance reviews focused on development, training, and career growth
Provide technical expertise and sales enablement support for Identity and Identity Governance
Contribute to the creation and maintenance of pre-sales materials, including: Customer-facing one-pagers and service descriptions Internal sales battle cards Practice brochures and website content
Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review.
Assist in developing sales training materials and sanitized deliverable examples for reuse.
Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team.
Track pending project pipeline to forecast skills needs and plan resourcing accordingly.

Benefits

A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)

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