Amazon.com - Seattle, WA

posted about 1 month ago

- Mid Level
Seattle, WA
General Merchandise Retailers

About the position

Amazon Health Services is seeking an experienced and innovative Product Manager to lead the development of generative AI powered features for our healthcare products and services. In this role, you will drive the product vision, strategy and roadmap for generative AI solutions that make it easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy. You will partner closely with cross-functional teams including healthcare professionals, AI/ML scientists, software engineers, UX designers, and business stakeholders.

Responsibilities

  • Define the vision and strategic roadmap for Amazon Health Services' generative AI products.
  • Manage the full product lifecycle from ideation to launch, driving prioritization, specifications, development, testing, and rollout of new AI features.
  • Gather insights from healthcare customers, UX research, usage data, and market trends to continuously enhance product-market fit.
  • Collaborate with AI/ML teams to integrate large language models and generative AI capabilities into Amazon Health's offerings.
  • Define product KPIs, instrument metrics, and leverage data to measure success and drive adoption at scale.
  • Represent the voice of healthcare users and ensure solutions adhere to compliance, privacy, and ethical AI guidelines.
  • Build trust in generative AI by focusing on high transparency, reliability, and robustness of models in production.

Requirements

  • Bachelor's degree
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.

Nice-to-haves

  • Experience in building and driving adoption of new tools.

Benefits

  • Equity
  • Sign-on payments
  • Medical benefits
  • Financial benefits
  • Other forms of compensation
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