Sr. PMT, Alexa+ (PACE)

Amazon • Sunnyvale, CA

7d

About The Position

Are you passionate about innovation and helping customers daily? Are you a data-driven product leader with experience launching disruptive software products? Alexa AI team is developing innovative Generative-AI solutions to make Alexa a trusted assistant that helps customers daily. As Sr. Product Manager Tech for the Alexa AI team you will: Define and drive customer-facing features for Alexa including advanced Conversational AI features with a high bar on responsible application of technology; Create advanced features out of technical innovations Drive clarity out of ambiguity, communicate a clear vision and align others to execute on your thoughtful requirements Develop a deep understanding of customer needs and pain points Work closely with science, engineering, UX/design, business development, legal, and internal and external partner organizations Partner with other Amazon teams Key job responsibilities This is a horizontal product role spanning multiple delivery orgs in a functional product team. This team is central to delivery of an Generative AI-based service at a high quality bar. The right candidate will possess an understanding of engaging with science and engineering teams to deliver foundational technologies and customer experience at a high quality bar. A day in the life Cut through ambiguity, apply mechanisms, deliver requirements and engage deeply with science, engineering, feature, and UX teams to deliver bar raising customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high velocity, high ambiguity problem space, scrappiness and ability to drive teams with clarity will allow for success.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Responsibilities

• Define and drive customer-facing features for Alexa including advanced Conversational AI features with a high bar on responsible application of technology
• Create advanced features out of technical innovations
• Drive clarity out of ambiguity, communicate a clear vision and align others to execute on your thoughtful requirements
• Develop a deep understanding of customer needs and pain points
• Work closely with science, engineering, UX/design, business development, legal, and internal and external partner organizations
• Partner with other Amazon teams
• Cut through ambiguity, apply mechanisms, deliver requirements and engage deeply with science, engineering, feature, and UX teams to deliver bar raising customer experiences
• Engage with science and engineering teams daily, and update senior leadership on progress weekly

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level