Sr. PMO Analyst

Mohawk IndustriesCalhoun, GA
111d

About The Position

The Sr PMO Analyst is a high performing contributor that works to facilitate and support IT functions and projects through the Project Management Office (PMO). This role champions best practices in knowledge management and digital collaboration platforms to drive efficiency and transparency across IT initiatives.

Requirements

  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 4-6 years' relevant experience or equivalent education and/or experience.
  • Requires in-depth conceptual and practical knowledge in own job discipline.
  • Advanced proficiency in SharePoint, JIRA, Confluence, and Microsoft Teams.
  • Excellent communication, problem solving, and organizational skills.
  • Able to multitask, prioritize, and manage time effectively.
  • Strong understanding of digital collaboration strategies and knowledge management principles.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
  • High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Responsibilities

  • Conduct workshops that help IT stakeholders understand the functionality of systems software and how the software can be adopted to meet their needs.
  • Meet with customers and partners to outline expectations.
  • Champion the use of collaboration tools (e.g., SharePoint, JIRA, Confluence, Teams) to improve project transparency, documentation, and stakeholder engagement.
  • Conduct blueprint sessions to define stakeholder alignment. Gather and evaluate project requirements.
  • Discuss best practices for system projects across multiple methodologies: waterfall, agile, SCRUM, Hybrid, etc.
  • Keep up to date on current and road mapped system features, functionality, and terminology.
  • Communicate with technical and non-technical users: business stakeholders, developers, end users, and Project Managers.
  • Manage follow-ups and action items from workshop sessions with IT Stakeholders, Consultants, SDMs, and/or Account Managers.
  • Identify opportunities for process improvement within the PMO and recommend enhancements to increase efficiency.
  • Implement best practices and standard methodologies.
  • Serve as a functional advisor and problem solver to stakeholders to assist them in optimizing their use of the product suite to define, build, and deploy online e-commerce (B2B, B2C) applications.
  • Maintain comprehensive project documentation, including charters, plans, and reports.
  • Produce regular and ad-hoc reports for project stakeholders and leadership.
  • Perform high quality analysis consistently.
  • Perform other duties as needed.
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