Sr. Platform Engineer (SRE / Linux / FTE)

NTT America • Phoenix, AZ

169d

About The Position

We are seeking a highly skilled individual with extensive hands-on administrative experience at both the platform and application tiers, particularly in supporting critical customer-facing applications within the Financial Services Industry. The ideal candidate will have a strong background in troubleshooting environments across the entire architecture, from applications to infrastructure, and will be adept in Linux administration and various data technologies. This role requires a proactive approach to ensuring the scalability, availability, and resiliency of critical applications and services.

Requirements

• 5+ years of hands-on admin experience at the platform and application tiers supporting critical customer-facing applications, preferably in the Financial Services Industry.
• 5+ years of experience troubleshooting environments across the entire architecture.
• 3+ years of hands-on Linux administration experience.
• 3+ years of experience with Oracle SQL, MongoDB, Redis, Kafka, Flink, Postgres, or similar data technologies.
• 1+ years supporting and monitoring service load balancing architectures including F5 & VMware.
• Strong knowledge of observability/monitoring tools such as Glassbox, Dynatrace, AppDynamics, Splunk, BigPanda AIOps.
• Intermediate/expert level ability to use automation and configuration management tools like Puppet, Ansible, Terraform, Chef, Jenkins, GitLab, and Liquibase.
• Functional knowledge of programming/scripting languages such as JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, PHP, Ruby, PERL, C++, R, etc.
• Cloud Architect or Engineer Certification (i.e., GCP, Azure, AWS, etc.) - Preferably GCP ACE.

Nice To Haves

• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Flexibility to work in a 7x12 support environment, including weekends and holidays.

Responsibilities

• Provide advanced technical expertise to maximize efficiency, reliability, and value from current solutions, infrastructure, platforms, and emerging technologies.
• Apply expert troubleshooting and optimization skills across the full stack to ensure critical applications/services are engineered for scalability, availability, and resiliency.
• Identify root-cause issues and articulate corrective actions and improvement opportunities.
• Design approaches/programs/products to improve overall quality assurance.
• Utilize observability/monitoring tools effectively.
• Use automation and configuration management tools for provisioning.
• Collaborate within a Global Platform Engineering Team.
• Communicate complex technical information clearly to various audiences.
• Adapt to a rapidly changing environment and learn new technologies quickly.
• Participate in a 7x12 support environment, including weekends and holidays.

What This Job Offers

• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Number of Employees: 5,001-10,000 employees