NTT America-posted 4 months ago
Phoenix, AZ
5,001-10,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

We are seeking a highly skilled individual with extensive hands-on administrative experience at both the platform and application tiers, particularly in supporting critical customer-facing applications within the Financial Services Industry. The ideal candidate will have a strong background in troubleshooting environments across the entire architecture, from applications to infrastructure, and will be adept in Linux administration and various data technologies. This role requires a proactive approach to ensuring the scalability, availability, and resiliency of critical applications and services.

  • Provide advanced technical expertise to maximize efficiency, reliability, and value from current solutions, infrastructure, platforms, and emerging technologies.
  • Apply expert troubleshooting and optimization skills across the full stack to ensure critical applications/services are engineered for scalability, availability, and resiliency.
  • Identify root-cause issues and articulate corrective actions and improvement opportunities.
  • Design approaches/programs/products to improve overall quality assurance.
  • Utilize observability/monitoring tools effectively.
  • Use automation and configuration management tools for provisioning.
  • Collaborate within a Global Platform Engineering Team.
  • Communicate complex technical information clearly to various audiences.
  • Adapt to a rapidly changing environment and learn new technologies quickly.
  • Participate in a 7x12 support environment, including weekends and holidays.
  • 5+ years of hands-on admin experience at the platform and application tiers supporting critical customer-facing applications, preferably in the Financial Services Industry.
  • 5+ years of experience troubleshooting environments across the entire architecture.
  • 3+ years of hands-on Linux administration experience.
  • 3+ years of experience with Oracle SQL, MongoDB, Redis, Kafka, Flink, Postgres, or similar data technologies.
  • 1+ years supporting and monitoring service load balancing architectures including F5 & VMware.
  • Strong knowledge of observability/monitoring tools such as Glassbox, Dynatrace, AppDynamics, Splunk, BigPanda AIOps.
  • Intermediate/expert level ability to use automation and configuration management tools like Puppet, Ansible, Terraform, Chef, Jenkins, GitLab, and Liquibase.
  • Functional knowledge of programming/scripting languages such as JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, PHP, Ruby, PERL, C++, R, etc.
  • Cloud Architect or Engineer Certification (i.e., GCP, Azure, AWS, etc.) - Preferably GCP ACE.
  • Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
  • Flexibility to work in a 7x12 support environment, including weekends and holidays.
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