Sr. PL Claims Examiner

Coaction Global•Morristown, NJ

1d•$103,000 - $150,000•Hybrid

About The Position

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As a Senior Examiner in our Professional Liability unit, you're at the heart of the company’s business operations. You will use your knowledge and experience to balance the needs of Coaction’s customers and business. You are a top performer with excellent investigation, organizational and analytical skills. You understand just how important this role is to the function of Coaction’s overall business and this is what encourages you to bring your a-game every day. You love what you do and you enjoy the daily interactions with both Coaction’s customers and partners as well as your colleagues. You additionally possess strong business judgment and have the communication skills necessary to interact with a variety of people in different situations and at all professional levels. You thrive in our fast-paced environment, embrace challenges and are flexible enough to be successful in a dynamic and growing organization.

Requirements

5-10 years experience handling commercial claims
Experience handling Financial Institutions, Management Liability, Directors & Officers, Employment Practices, Miscellaneous E&O claims, and/or Fidelity/Crime claims
JD strongly preferred but not required.
This is not a fully remote position. Applicants must sit in either our Morristown, NJ or NYC offices on our hybrid work schedule.

Responsibilities

Manages pending claims, from inception through resolution, under Financial Institutions, Directors & Officers, Employment Practices, and Errors & Omissions Policies, with the opportunity to manage Commercial Crime and Fidelity Bond Claims.
Complies with established claims handling guidelines and industry best practices with a minimal amount of supervision.
Experience interpreting coverage under various Policy forms, and managing coverage litigation if necessary.
Prepares and issues appropriate coverage letters as necessary, investigates coverage and claims in a timely manner, and maintains claim files in accordance with company protocols and industry best practices.
Promptly identifies claims with a potential for high exposure, and presents same to management.
Sets accurate reserves on each claim within given authority level and promptly brings claims that will require reserves in excess of their authority to their supervisor’s attention.
Completes timely and high-quality large claim reports with some management input and editing.
Maintains a diary system that assures that each assigned claim will receive necessary ongoing attention.
Travels to attend mediations, settlement conferences and trials as needed.
Uses the claims system to accurately change reserves and make payments within assigned authority levels
Closely manages defense counsel and the litigation process to ensure that loss adjustment expenses are appropriate.
Collaborates with members of other departments to discuss specific claim details or general claims issues.
May be designated as claims contact for key accounts and programs in which case the Examiner will perform various account or program management tasks including: Preparing for and attending claim reviews; Analyzing claims data and meeting with members of other departments to discuss the account status; and/or Meeting with and making presentations to account or program representatives.
Obtains or maintains adjuster licenses and continuing education requirements in states agreed upon with manager.
May be called upon to perform other tasks and duties within the claims department as dictated by business needs.