Sr Performance Assessment Spec - BGE

Baltimore Gas and Electric CompanyMilford Mill, MD
13h

About The Position

The Sr Performance Assessment Specialist supports BGE's efforts to build a self-critical working environment that has the ability to identify and correct human errors caused by inappropriate decision making, human behavior, leadership practices or organizational weaknesses that reduce safety and/or operational performance. This is achieved through mentoring investigators and operations leadership in the use of systematic problem-solving and investigative techniques; development and implementation of key human performance and investigation processes, facilitating the performance assessment process to ensure timely and effective completion of investigations and corrective actions to prevent recurrence; and analysis of reports and data to identify emerging human performance issues and prevent incidents through trending and pro-active management attention and actions. Results are used to ensure that organizational learnings are incorporated into training, methods, and procedures to create an environment that supports constantly improving performance. This role also serves as team lead/ facilitator for corporate initiatives and provide mentoring and support of Change Management chartered implementations. Position may be required to work extended hours for coverage during storms or other energy Delivery emergencies.

Requirements

  • Technical background includes a 4-year technical or behavioral science–related degree (e.g., engineering, organizational psychology, human factors, safety science) with 4-7 years of relevant operational or industrial experience or in lieu of Bachelor's degree, 6-9 years of relevant business experience is required.
  • 2-3 years of leadership, project management, or team facilitation experience preferred, including influencing without authority, leading cross-functional teams, and collaborating with senior leadership.
  • Excellent oral and written communication skills are a must, as is an ability to rapidly organize and analyze complex and diverse situations and large amounts of data.
  • Working knowledge of utility operations, including basic understanding of transmission, distribution, and industrial systems and equipment, is preferred.
  • Proficient computer skills to include all MS Office Applications and Asset Suite 8 Action Tracking.
  • Experience and training in Root Cause Analysis preferred. Proven analytical/problem solving experience required.
  • Working conditions require frequent travel to various BGE locations and a mobile work environment.

Nice To Haves

  • NA

Responsibilities

  • Mentors and directs diverse teams of investigators and subject matter experts in performing Root Cause Investigations (RCI) of significant incidents. Participates in selected investigations. (25%)
  • Trains and mentors personnel at various levels across the organization in conducting Apparent Cause Evaluation (ACE) investigations (lower level significance) of incidents. (20%)
  • Collects and analyzes company-wide performance data derived from investigations and other sources and provide conclusions and recommendations to the Vice Presidents, Directors, and managers. Interfaces with Senior Management to provide recommendations for improvement in solving human performance issues and for improvement of Human Performance and Performance Assessment processes. (20%)
  • Provides mentoring and quality oversight of Human Performance improvement initiatives, assisting in plan development and implementation. Provides coaching and mentoring of VPs, Directors and Managers in the use of the Change Management Model for sponsoring and implementing significant process or program changes. (20%)
  • Owns and manages the Performance Assessment process, to include: Incident Investigations, PassPort Action Tracking process for investigation and corrective action tracking and reporting, trend analysis and reporting, performance indicators, investigation training and qualification, data management and quality control, and organizational authority. (10%)
  • Assure timely response to emergencies and provide 24 hour/day coverage for emergency response support. (5%)

Benefits

  • Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $80,800.00/Yr. – $111,100.00/Yr.
  • Annual Bonus for eligible positions: 15%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more
  • Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
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