University of Massachusetts-posted about 1 year ago
Full-time • Senior
Worcester, MA
Educational Services

The Senior PeopleSoft Functional Analyst is responsible for managing the analysis, design, and implementation of various academic applications. This role involves interpreting requirements from academic and business offices and translating them into user stories or functional specifications for the enhancement of critical applications. The analyst will contribute to project implementations and ongoing product support, ensuring alignment between technology solutions and business strategies.

  • Analyze business processes, gather requirements, and design effective solutions within the PeopleSoft Student administration modules.
  • Work closely with staff from several academic offices to align technology solutions with business strategies.
  • Demonstrate knowledge of PeopleSoft Campus Solutions including Student Records, Campus Community, Admissions, and Student Financials.
  • Translate academic office needs into technical and functional requirements, configure changes, and contribute to quality assurance and training initiatives.
  • Develop system test plans and perform testing and approval of projects or change management requests in the student system.
  • Review implemented solutions to ensure changes have been made correctly and meet organizational needs.
  • Communicate changes to end users and provide documentation and support as needed.
  • Identify opportunities for innovative technology solutions to improve business processes.
  • Develop business plans to evaluate cost/benefit and feasibility studies with recommendations.
  • Ensure quality control and risk management procedures during the application development process.
  • Develop policies and procedures for new and existing systems, including documentation and training.
  • Set standards for system enhancements, user requirements, and software acceptance criteria.
  • Evaluate requests for system enhancements, upgrades, and vendor interfaces, providing support for environment management and release testing.
  • Oversee all aspects of the program development cycle from project definition through implementation.
  • Participate in the software development process as necessary.
  • Ensure accuracy of application systems documentation.
  • Train and mentor other analysts and project team members as needed.
  • Bachelor's degree in computer science, Information Systems Management, or equivalent experience.
  • 7 years of related experience, including some project management experience.
  • Experience with PeopleSoft modules, preferably Campus Solutions.
  • Proficient with PS Query Manager, SQL queries, and PeopleSoft Security.
  • Experience working with PeopleSoft Upgrade Manager (PUM).
  • Complete understanding of PeopleSoft Internet Architecture.
  • Experience with application and tool versions 9.2 and 8.58+.
  • Experience working in scrum/agile methodologies.
  • Knowledge of STAT, Phire, or any version control tools.
  • Ability to work independently when performing tasks.
  • Excellent testing and documentation skills.
  • Excellent oral and written communication skills.
  • Demonstrated ability to work among multiple constituencies from diverse backgrounds and complex environments.
  • Innovation, flexibility, and creativity.
  • Product-level understanding of user needs, roadmap, and future trends for the domain.
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