Sr. Payment Posting Associate (Remote)

Rula•Los Angeles, CA

6d•Remote

About The Position

Rula is seeking a Sr. Payment Posting Associate to join our Financial Operations team. Reporting to the Payment Application and Credit Manager, this role partners with internal teams and external vendor partners to support accurate payment posting, reconciliation, and credit balance management. You will independently manage complex payment posting, reconciliation, and refund work, investigate discrepancies, monitor payment and credit activity, and collaborate cross-functionally to resolve issues impacting payment accuracy and collections. You will also identify root causes of payment issues and help improve workflows, including supporting efforts to expand electronic payments and remittances. This role is ideal for someone who applies strong analytical thinking, works independently in a dynamic, fast-paced environment with evolving priorities, and partners across teams to drive resolution of revenue cycle challenges.

Requirements

3+ years of diverse revenue cycle management experience - verification of benefits, Insurance AR, and/or payment posting
3+ years of experience in billing, collections, or adjacent role contributing to end-to-end transformation (process, technology, and people) at a healthcare organization
Proven ability to improve and optimize processes, leveraging tools such as Salesforce, AMD, Google Suite/Microsoft Office, payer portals (e.g., Availity), etc. to drive efficiency
Expertise applying structure, prioritization and effective communication to solve problems not just for the current state, but also predict future need
Familiarity with writing deliverables (e.g. training materials, process documents) that are concise and clear for technical and non-technical audiences

Nice To Haves

Experience in startup and/or fast-paced healthcare environment
Familiarity with diverse insurance billing types (commercial, EAP, Medicare / Medicaid, etc.)
Technical savviness and fluency with Salesforce, Google Suite, Zendesk, EHRs, and/or similar platforms
Demonstrated expertise in revenue cycle management, with a focus on healthcare billing, payment posting and/or credit management with knowledge of credit management for insurance and governmental payers (Medicare or Medicaid)

Benefits

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all