Sr. Patient Services Manager

Aramark•Chicago, IL

6d•$80,000 - $85,000

About The Position

Aramark Healthcare+ is seeking candidates for a Sr. Patient Services Manager position for UI Health located in Chicago, IL . The Sr. Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Directs the patient feeding process, quality assurance and drives patient satisfaction scores and nursing relationships. COMPENSATION: The Salaried rate for this position is $80,000.00 to $85,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Requirements

Requires 3-5 years of food service management experience.
Bachelor's degree or equivalent experience.
Healthcare Food Service experience required.
Must be a self starter with the ability to work with minimal supervision.
Experience managing, motivating and engaging a large workforce.
Proficiency with Microsoft Office programs required.
Excellent interpersonal, customer services and organizational skills required.

Nice To Haves

A college education in Nutrition or a Registered Dietitian credential is preferred.
SERV Safe Certification is a plus.

Responsibilities

Participate in planning and executing consistent nutrition and patient communications and strategies and serve as a nutrition/patient resource across a healthcare facility.
Create and manage a network of thought leaders to support nutrition issues and strategies across the component.
Manage and control resources and materials to ensure quality, adequacy of supply, and cost control within budgetary guidelines.
Directs patient food service activities, complying with established standards inc. the patient feeding program and delivery of trays to patient units.
Leads patient service managers, supervisors and staff to ensure meals are properly prepared and delivered to patients.
Owns the 'Adopt a Floor' program and ensures rounding is conducted on patients/departments.
Oversees the diet office and the service ambassador program.
Records safety and sanitation compliance