Sr Patient Access Associate - Part Time - Bellevue Medical Center

Nebraska Medical Center • Bellevue, NE

305d

About The Position

Nebraska Medicine is seeking a Sr Patient Access Associate. This role serves as the first point of contact for patients, visitors, and staff, ensuring a professional, welcoming, and efficient experience. Responsibilities include patient registration, appointment verification, visitor screening, and assisting with various administrative tasks while maintaining confidentiality and safety. The role requires excellent customer service skills, computer literacy, and a proactive, team-oriented attitude. While prior healthcare experience and EPIC software knowledge are preferred, we are happy to train those who are enthusiastic and eager to learn!

Requirements

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, must be from an American Heart Association (AHA) endorsed program.

Nice To Haves

• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate's degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Fluency in Spanish preferred.

Responsibilities

• Ensure patients and customers are greeted in a professional, timely and efficient manner.
• Create accounts accurately and efficiently to optimize cash flow for the organization.
• Exceed customer expectations and comply with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting.
• Provide coverage for the position 24 hours a day, 7 days a week, including needs in various areas of the organization, such as the emergency department.
• Maintain face-to-face and bedside patient contact.

Benefits

• Enjoy up to $5,000/year in tuition assistance.
• 35% discount at Clarkson College.
• Career advancement opportunities with covered educational costs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED