Sr. Partnerships Manager, Business Development

Clio • Toronto, OH

72d • $96,500 - $130,700 • Hybrid

About The Position

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. The Business Development team at Clio builds and scales our partner ecosystem to deliver more value to our customers and accelerate company growth. Our team is responsible for the full lifecycle of our technology partnerships, from managing the inbound pipeline of developers building on our open API to nurturing our most strategic integration partners. We play a critical role in enhancing Clio's platform capabilities by creating a vibrant, integrated marketplace that helps our customers succeed. We are seeking a dynamic and strategic App Partnerships Manager for a hybrid role that is central to scaling our application ecosystem. You will be responsible for both nurturing our portfolio of existing, signed partners and strategically managing the full intake pipeline of new developers seeking to partner with Clio and build with Clio's APIs.

Requirements

• 5+ years of experience in partnerships, business development, or a similar role within a SaaS or technology company.
• Proven track record of managing successful technology partnerships and fostering their growth within an ecosystem.
• Prioritize creating long-term user value through meaningful product integrations and continuously improving them.
• Sharp, strategic thinker who can see the big picture and effectively evaluate inbound opportunities.
• Strong business judgment to assess risks, prioritize effectively, and make data-informed recommendations.
• Excel at building and maintaining strong, long-term relationships with both internal and external stakeholders.
• Natural communicator and a trusted advisor.
• Master of process and can manage multiple projects and stakeholders simultaneously.
• Comfortable owning complex projects from start to finish.
• Self-starter who can identify opportunities and take initiative.
• Passionate about helping partners and customers succeed.

Nice To Haves

• Experience managing an app marketplace or developer ecosystem.
• Familiarity with CRM tools like Salesforce.
• Experience in the legal technology industry.
• Product management or project management experience.

Responsibilities

• Identify and surface potential strategic partnership opportunities with third-party application developers in collaboration with Business Development leaders.
• Develop and evolve our App Partner Programs, cultivating strong, long-term relationships with our highest-value partners to drive mutual growth, adoption, and revenue share.
• Act as the primary point of contact and trusted advisor for our signed app partners, guiding them through co-marketing, support, and ongoing strategy.
• Execute and provide input on monetization strategies to drive revenue growth and maximize value for both the company and our partners.
• Strategically manage the entire inbound pipeline for new integration partners, from initial inquiry to final launch.
• Maintain and optimize our App Directory to create a best-in-class user experience, focusing on category curation, listing quality, feature enhancements, and app discovery.
• Champion and manage strategic ecosystem projects, such as our presence at our annual conference (ClioCon), developer events, and Integration Awards.
• Continuously refine and scale our operational processes and tooling (e.g., Salesforce, form automation) to improve the partner experience and drive efficiency.
• Work closely with the Product and Engineering teams to evaluate inbound opportunities against a build-buy-partner framework.
• Collaborate with Marketing to support app launches and develop co-marketing opportunities, including blog posts, social media announcements, and case studies.
• Partner with our Go-To-Market (GTM) teams to bundle, solution, and co-sell partner solutions alongside our core offerings.
• Work with Legal and Compliance to ensure all partnerships adhere to legal, security, and regulatory requirements.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees