Sr. Partner Relationship Manager - Commerce

Contentstack • Austin, TX

317d • $165,000 - $185,000 • Remote

About The Position

Contentstack is on a mission to deliver the world's best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code. Contentstack's partner program brings together top agencies, consultants and technology companies to provide businesses cutting-edge solutions and expert insights to accelerate their ability to deliver personalized, omnichannel digital experiences. Contentstack works as an ecosystem to drive market visibility, manage growth opportunities and deliver transformational customer success. Together, we advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing award-winning technology, best practices, and a proven methodology for delivering exceptional digital omnichannel engagement.

Requirements

• 7+ years in partner management and driving successful partnerships with strategic technology and solutions partners.
• Demonstrated ability to think strategically and creatively while applying sound business judgment and financial metrics.
• Strong networking skills and well-connected at all levels.
• Solid prior knowledge of engagement with partners to promote SaaS products.
• Communicative, looking for growth and generating pipeline.
• Independent and results-oriented work style.
• Ability to initiate change and think strategically within cross-functional teams.
• Strong team player with a focus on collaboration.
• Positive presence and responsibility for partner and Contentstack mutual success.
• Willingness to travel regularly.

Responsibilities

• Drive partner relationships in your territory from ensuring a seamless onboarding to increasing market awareness with the marketing team.
• Develop joint plans with large strategic commerce partners (SAP, Salesforce, Shopify) and monitor and track progress against agreed metrics.
• Identify opportunities to build joint solutions with partners and take ownership for taking these to market.
• Act as the portfolio owner and internal subject matter expert in support of go-to-market and sales activity.
• Work closely with internal cross-functional departments such as partners, sales, operations, and marketing to optimize existing partner sales processes.
• Provide guidance and strategic advice to partners, clients, and account teams around partner growth strategies.
• Manage day-to-day relationships with partners.
• Coordinate with the global partnership team to share knowledge and best practices.
• Manage all administrative activities related to partnerships in your region.
• Create and execute against a sound go-to-market strategy for your region.
• Track performance through goals, OKRs, KPIs, and quotas.

Benefits

• Interesting Work: A challenging role where you learn something new every day.
• Tribe Vibe: A strict 'no a**hole policy' with opportunities for team bonding.
• Bragging Rights: Work with prestigious brands and make a significant impact.
• One Team One Dream: A collaborative environment with regular updates about business performance.

What This Job Offers

• Career Level: Senior
• Industry: Publishing Industries